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[Q] Thought all Verizon 4G phones were carrier unlocked.

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Thanks Meter: 14
 
By Alexcxvtr, Senior Member on 21st June 2014, 07:58 AM
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Greetings.

It seems I'm facing a weird problem here.
To begin with, I live in Europe and I've just bought a Verizon M8.
After boot, a pop up reads that this sim card is not from Verizon.
Although, my sim card CAN receive calls and messages (there is also the app from my carrier services) I cannot make any calls.
What happens is that when I'm trying to dial a number, +1 appears in front of the phone number and call is dropped.
+1 is the phone code for the US.
Well, I don't want this.
I thought every single Verizon 4G phone was carrier unlocked out-of-the-box.
To be honest, I know it, because there is some kind of legislation forcing Verizon to sell their 4G phones unlocked.

Could anyone please help me?
What should I do?
Flash another firmware? And which one?
Last edited by Alexcxvtr; 21st June 2014 at 08:02 AM.
 
 
21st June 2014, 08:13 AM |#2  
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It should be. May need to change the APN settings.
21st June 2014, 08:19 AM |#3  
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Thought you just pop the sim card in and voila.
I don't know how to change the APN settings.
And why should I do that if the device comes unlocked?
Do I miss something?
Surely, my sim card is not damaged.
21st June 2014, 08:31 AM |#4  
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In settings click Mobile Data, then click GSM/UMTS Options. IT should let you change the APN.

Which carrier do you have?
21st June 2014, 09:13 AM |#5  
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Cosmote (GR)

You think this will work?
21st June 2014, 09:24 AM |#6  
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http://www.unlockit.co.nz/mobilesett...ngs.php?id=131

Try that, and click where it says Android Manual setup.
21st June 2014, 09:30 AM |#7  
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Thanks man, but I still can't make calls.
+1 stills appears in front of the phone number stating this is an invalid number.
Of course, call is dropped.
21st June 2014, 09:39 AM |#8  
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Damn. The only thing I can think of would be for you to go to a local store and see if they can set it up. With the sim card and apn settings changed it should work, but I don't know. Hopefully someone else can chime in.
21st June 2014, 09:44 AM |#9  
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Thanks man.
What I can't get is that I can receive calls and sms but I can't make calls.
I'm assuming if the device was locked my sim card wouldn't be recognized at all.
But still, Verizon 4G phones come carrier unlocked.
What's going on?
21st June 2014, 09:58 AM |#10  
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Anyone else?
I really need some help.
Should I flash another firmware? Region specific?
21st June 2014, 10:21 AM |#11  
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http://forum.xda-developers.com/htc-one-m8

Try posting in the regular M8 section. Might get some more help.

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