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[Q] Exchange account disables unlock screen options and encrypts SD card

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FYL21
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Senior Member - OP
Thanks Meter 6
Posts: 136
Join Date: Mar 2013
Default [Q] Exchange account disables unlock screen options and encrypts SD card

After the update to Sense 6, my Exchange account (for my university's e-mail) asked me about changing my password and then went on to try and encrypt my SD card. The files are fine (I can use Airdroid or USB) but I can't unencrypt. Many of the unlock screen options are also disabled - I cannot use pattern unlock or have no unlock, but I can use a PIN or password.

I have tried disabling all device administrators and even deleting my Exchange account but that did not work. I am unable to clear credentials - there is nothing listed under user credentials anyways.

HTC said I could try formatting the SD card or a factory reset but I want to hear any other inputs first.
HTC Butterfly s 901e
HTC One X+ Telus LTE (screen scratched and dust gets into camera sensor )

Both on stock roms
 
FYL21
Old
#2  
Senior Member - OP
Thanks Meter 6
Posts: 136
Join Date: Mar 2013
I guess it's factory reset

From now on I'll avoid using Exchange ActiveSync for mail.
HTC Butterfly s 901e
HTC One X+ Telus LTE (screen scratched and dust gets into camera sensor )

Both on stock roms
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