[Q] Not able to Hard Reset and Ghost Touching
Bought my G2(D802) a week ago and updated it to 20b that day. Since then the only issue I had was a screen problem. I ticked "Show Touches" from Developer Options and observed. Twice a day, a ghost finger touches the screen. I can see touching dots and it makes it randomly on the screen.
So, I thought that Hard Reset may can solve this cause it seems like a software problem and I couldn't find anybody who suffers from this problem on the internet.
Not lying, I tried to hard reset like 40 times but nothing was happening every time. I tried both: Reset for before 20d and the one for 20d. Nothing was happening. I watched all videosi doing everything right but still same.
So I have 2 problems as you can see: Screen ghost touching and not be able to hard reset.
Should I send my phone back to warranty?