Originally Posted by rfed
I need a big help from everyone here. Kindly assist me.
I have an Xperia J( Xperia st 26i), the mobile phone which I was using around 3 months back. As I had got an tablet (with SIM), I stopped using Xperia. Suddenly my tablet had some issues and have given it to service center and Now I cannot use Xperia because I have forgotten the password.
Can anyone help me in resetting the password without losing any data. I have lots of music, videos in my mobile which I don't want to use
It is not pattern lock, I have forgotten the password and worst thing is I had not configured gmail account in my xperia mobile
PLease please help me out
If it's a pin (in the sim card), I'm afraid I can't help you out. If it's a password you have on the device
, just do the following:
Tap on "emergency call" and type*#*#7378723#*#*, so the service menu will come up. Note you may have to do it 4-5 times to come up, so be patient.
When the service menu finally comes up, go to "customization settings" and then tap "reset customization". Tap "yes" if it asks you for it, and the phone will reboot. After that, your personal settings (e.g. theme, wallpaper), as well as your password will be back to factory default settings (so passwords will be wiped). ALL
your personal data (e.g. music, images, videos) will remain, as well as your contacts and similar stuff. Have fun.