I have an LG G2 on T-Mobile - for the 2 months I've had it, the device has been real swell. Super fast, nice screen, whatever.
I have AVG Security installed, as well as Lookout Mobile Security and 360 Security. I'm paranoid, whatever.
So I was doing a scan using 360 Security, because my phone was acting slow (OH NO AN LG G2 HAS BEEN SLOW WHAT HAS THE WORLD COME TO!!!). The scan concluded that I trojan. Specifically, it says:
So I tap on "Finish", which leads be back to the screen for scanning the phone. I then tap on "Resolve All", which brings up a pop-up message box:
The listed malicious programs have been flashed into the system directory. Root privileges are required to remove them. Please grant root privileges to 360 Security or re-flash your device with an official ROM.
My only option here is to click "OK", at which point nothing else happens.
1. How can I allow 360 Security root access?
2. I've never rooted my device, nor have I done anything fancy with it (except I've been using Nova Launcher, that shouldn't cause any issues), so how could this have happened? No apps from unknown sources have been downloaded - and any app from the playstore that was scanned upon downloading as adware, malware, trojan, or posing any security threat was uninstalled immediately.
I really don't know a lot about this stuff, so I'm worried my phone will only get progressively slower, and perhaps someone out there is accessing any "information" on my phone. So how can I get 360 Security root access so it remove the trojan?
Thank you in advance!