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not able to receive calls on i9505

12th June 2014, 02:39 PM |#1  
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Dear all

i am not able to receive calls on my Samsung GS4 GT-i9505.

every time someone try to call me its says switch off but i can call from it i can use mobile data on it i can receive and send text from it but why the only problem in receiving calls. so many times i restore it with factory defaults but the problem still there. please give suggestions.

thanks in advance.

Regards

SOHAIL
 
 
12th June 2014, 04:12 PM |#2  
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Dial *#1234# and attach here what appears.
The Following User Says Thank You to Joku1981 For This Useful Post: [ View ]
12th June 2014, 04:30 PM |#3  
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Quote:
Originally Posted by Joku1981

Dial *#1234# and attach here what appears.

i already gave it to Samsung technical support for the second time. when first time i gave they said software problem and then yesterday i get it back but still the same problem and today again i submitted my device t them now they said they will check totally. what can be the problem
22nd June 2014, 06:33 AM |#4  
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i have my fone back now they said they changed mother board and yes i am able to receive calls now but the safe mode problem is still there and as per you said applying *#1234# saying

AP: I9505XXUGNE5

CP: I9505XXUGNE5

CSC I9505OJVFNE1

and now its always going on safe mode and over heat battery drain

try to help me out please.
23rd June 2014, 02:38 PM |#5  
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is there anyone who can help me out of my problems please??????
23rd June 2014, 04:38 PM |#6  
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Originally Posted by sohail.shahid

is there anyone who can help me out of my problems please??????

what the hell is safe mode?
24th June 2014, 06:50 AM |#7  
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Quote:
Originally Posted by Joku1981

what the hell is safe mode?

hi ya bro hope you fine there....so i was saying this the hell is safe mode now try to know how this can happen.


see the image in attachment.
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24th June 2014, 08:26 PM |#8  
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Quote:
Originally Posted by sohail.shahid

hi ya bro hope you fine there....so i was saying this the hell is safe mode now try to know how this can happen.


see the image in attachment.

To turn off Safe Mode, powering down, then back on should do the trick. Be sure to power completely down. Do not select “Restart”. If you still have problems, remove the back cover and pull the battery from the device. Leave the battery out for about 60 seconds, then place the battery back in, assemble the rear cover and start the phone again.

Some Galaxy S4 models may require you to press and hold the Volume Down button during startup in the same manner as enabling it to exit Safe Mode.
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