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[Q] new pc viber version is not showing old messages

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Join Date: Jun 2014
Default [Q] new pc viber version is not showing old messages

hi all

recently viber on my laptop (win 8) has auto upgraded to version 4.2.1 (not able to upgrade to win 8 version due to "app store is not available in your region", so after upgrade to version 4.2.1, program opens easily, contacts are there, recent contacts are there as well; but when i click on any recent conversation (say the day directly before), viber shows rotating arrow but no way to see old messages.

i have message history activated long time ago,
on android phone, i'm able to see every message as normal
previously, i was able to do same on laptop, but not after upgrade
of course i'm connected to internet, even updated smilies list
even i can type in a message, but again it will not be sent, as same is not showing on android version

any ideas?
Viber Team
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Thanks Meter 524
Posts: 1,365
Join Date: Feb 2011
Hey there - we'd like to help you, but it will require the assistance of a support team member here at Viber. Please open a ticket by following this link:
An official representative of Viber Media (Viber app.)
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