FORUMS

CloudPlayer: DIY HiFi Music Streaming Solution

In our Helpful Guide to Music Streaming Services, we mentioned several different services … more

Optimize Battery Life with This Useful App

Battery life is an important aspect of your smartphone, especially if you use it for more … more

The OnePlus 2 & The Year of Smartphone Compromises

We are very close to entering the last third of 2015, and we have now seen many of … more

OnePlus 2 Teardown, Major Android Vulnerability – XDA TV

The OnePlus 2 has been officially released. That and much more news is … more

[Q] Returning rooted phone to HTC

14 posts
Thanks Meter: 1
 
By yakayu, Junior Member on 23rd June 2014, 04:37 PM
Post Reply Subscribe to Thread Email Thread
My camera lens cracked and my phone is rooted and unlocked bootloader.

Would you all return the phone to complete stock before sending it back to HTC? Should I worry at all about being S OFF?

They have multiple options for repair/replacement, but I'd prefer to just send them this phone back and have them send me a new one, since that's fastest and I sold my backup phone.
 
 
23rd June 2014, 04:55 PM |#2  
b0gd4n's Avatar
Senior Member
Flag London
Thanks Meter: 71
 
More
Quote:
Originally Posted by yakayu

My camera lens cracked and my phone is rooted and unlocked bootloader.

Would you all return the phone to complete stock before sending it back to HTC? Should I worry at all about being S OFF?

They have multiple options for repair/replacement, but I'd prefer to just send them this phone back and have them send me a new one, since that's fastest and I sold my backup phone.

hey,

I just returned my m8 due to scratched lens, and it was rooted, custom romed and s-offed.

I followed this guide http://forum.xda-developers.com/show....php?t=2735235 and returned to stock, as well as reset the unlocked and tempered flags.

I was advised not to mess around with S-OFF, as this should be nothing to worry about.

The phone just arrived at the repair centre today. I'll see if they say anything about it, but I reccon not.
The Following User Says Thank You to b0gd4n For This Useful Post: [ View ]
24th June 2014, 08:39 PM |#3  
OP Junior Member
Thanks Meter: 1
 
More
Quote:
Originally Posted by b0gd4n

hey,

I just returned my m8 due to scratched lens, and it was rooted, custom romed and s-offed.

I followed this guide http://forum.xda-developers.com/show....php?t=2735235 and returned to stock, as well as reset the unlocked and tempered flags.

I was advised not to mess around with S-OFF, as this should be nothing to worry about.

The phone just arrived at the repair centre today. I'll see if they say anything about it, but I reccon not.

Thank you for your response. Let me know if they say anything. I think I'm gonna go the same route as you.
24th June 2014, 08:54 PM |#4  
Ark1406's Avatar
Senior Member
Thanks Meter: 200
 
More
Quote:
Originally Posted by yakayu

Thank you for your response. Let me know if they say anything. I think I'm gonna go the same route as you.

I'd go with the option of you sending in your phone first. If they send you one first and find ANY trace of your phone being tampered with, they'll charge you $175 no questions asked. My friend sent in the phone first, followed that guide, and they still found a trace (maybe he did it wrong). Regardless, they gave him the option of either paying $300 for repair (includes the $175 tampered charge) or they send it back to him. And he sent it In for the same reason as you. I'd send it in first considering the tamper charger is almost as much as a 2-year contract price
25th June 2014, 09:51 AM |#5  
b0gd4n's Avatar
Senior Member
Flag London
Thanks Meter: 71
 
More
Quote:
Originally Posted by Ark1406

I'd go with the option of you sending in your phone first. If they send you one first and find ANY trace of your phone being tampered with, they'll charge you $175 no questions asked. My friend sent in the phone first, followed that guide, and they still found a trace (maybe he did it wrong). Regardless, they gave him the option of either paying $300 for repair (includes the $175 tampered charge) or they send it back to him. And he sent it In for the same reason as you. I'd send it in first considering the tamper charger is almost as much as a 2-year contract price

The HTC UK team told me that they will check the phone for tampering, and if something is found, I will get charged 23 before starting repairs and be given the chance to continue repair on my own cost, or return the phone as is.

I have just checked the HTC tracking system, and I can now see my phone as "In repair" status, so I am assuming all's fine.

The guide is for International versions and my phone is Three UK, so the steps are not exactly the same. However, the idea is the same, flash/restore stock rom, make sure supersu is installed, remove Tempered and Unlocked flags, flash stock recovery and then restart the phone loads of times, boot to bootloader and all that to make sure all the flags stick.
25th June 2014, 02:03 PM |#6  
Quote:
Originally Posted by b0gd4n

The HTC UK team told me that they will check the phone for tampering, and if something is found, I will get charged 23 before starting repairs and be given the chance to continue repair on my own cost, or return the phone as is.

I have just checked the HTC tracking system, and I can now see my phone as "In repair" status, so I am assuming all's fine.

The guide is for International versions and my phone is Three UK, so the steps are not exactly the same. However, the idea is the same, flash/restore stock rom, make sure supersu is installed, remove Tempered and Unlocked flags, flash stock recovery and then restart the phone loads of times, boot to bootloader and all that to make sure all the flags stick.

Yup! You are absolutely right! Cheers!
Try to put everything to stock(rom,kernel,recovery) then try to run the ruu.If you are s-off lock the bootloader and change your cid to your normal cid and remove the tampered flag.They wont say a thing because if you run the ruu it resets every thing like you have just opened your phone from the box.
The Following 3 Users Say Thank You to Jyotirdeb For This Useful Post: [ View ]
25th June 2014, 03:12 PM |#7  
OP Junior Member
Thanks Meter: 1
 
More
Quote:
Originally Posted by Ark1406

I'd go with the option of you sending in your phone first. If they send you one first and find ANY trace of your phone being tampered with, they'll charge you $175 no questions asked. My friend sent in the phone first, followed that guide, and they still found a trace (maybe he did it wrong). Regardless, they gave him the option of either paying $300 for repair (includes the $175 tampered charge) or they send it back to him. And he sent it In for the same reason as you. I'd send it in first considering the tamper charger is almost as much as a 2-year contract price

Well HTC told me that they'd send me a replacement phone first with shipping label insured for me to send my phone back for $30. That way I'm not without a phone.

If I send it in the method you suggested, they said it could take up to 2 weeks to return it.

The other option was send my phone first with $20 and once they receive it they send a replacement back.

I have insurance, but this option costs me $30 and insurance is $90

I could just hit my phone with a hammer and get a replacement for $90 if it ends up being a hassle with htc
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes