Although it's clearly a manufacturing defect, ATT is giving me a hard time about a replacement because it's 'physical damage'. If possible I'd like to show that the problem isn't isolated to my phone specifically. Has anyone else ever experienced this issue?
A piece of the case chipped off of my HTC One while I was plugging the included HTC USB cable into it. I wasn't forcing it or anything, it just snapped when I pushed the cable in. Now my phone won't stay connected to my PC over USB, presumably because the port is loose.