Phone rebooting when there's an app update in Google play

paolobacci · Jun 28, 2014

I've noticed that my phone was rebooting and I was looking for a pattern. After a few reboots I find out it happens when there's an notification or trying to update an app in Google play. So, the workaround is to disable auto update apps and notifications of available updates too.
Now it's running rock solid, but this problem makes me sad.

Thank you!

mediumsteak · Jun 30, 2014

Stock firmware or rooted/custom? Either way you should consider a factory reset

gee2012 · Jun 30, 2014

Yup, as said above or if that doesn`t help reflash the stock/custom rom with Odin/recovery and then data factory reset.

paolobacci · Jun 30, 2014

mediumsteak said:
Stock firmware or rooted/custom? Either way you should consider a factory reset

Stock

gee2012 said:
Yup, as said above or if that doesn`t help reflash the stock/custom rom with Odin/recovery and then data factory reset.

Yes, I did it twice but the problem persists

gee2012 · Jun 30, 2014

paolobacci said:
Stock

Yes, I did it twice but the problem persists

Did you try clearing the Google Play and Google Play Services data in settings/apps/all apps and reboot and try again?

mediumsteak · Jun 30, 2014

There is a small chance that you might have a defective device. If you can demonstrate to the manufacturer that factory reset does not solve your problems, you can get it fixed/replaced. Good luck guy

paolobacci · Jul 1, 2014

gee2012 said:
Did you try clearing the Google Play and Google Play Services data in settings/apps/all apps and reboot and try again?

Yes and no good at all. Same thing happening.

mediumsteak said:
There is a small chance that you might have a defective device. If you can demonstrate to the manufacturer that factory reset does not solve your problems, you can get it fixed/replaced. Good luck guy

Maybe, but I have triggered the knoxx already rooting for the first time.

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Phone rebooting when there's an app update in Google play

paolobacci

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gee2012

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