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I can't access my HTC one X stroange on win7

OP Paralelopiped

30th June 2014, 01:57 PM   |  #1  
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I can't access my HTC one X storage, however I can use computer's internet connection with my phone.This started after I reinstalled Windows 7 32-bit, other devices like my mouse and flash memory work fine.

I tried reinstalling drivers, deleting them, than manually installing again, using different usb cables and I always get the same message:

Device driver software was not successfully installed

MTP USB Device failed
2nd July 2014, 03:23 AM   |  #2  
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Quote:
Originally Posted by Paralelopiped

I can't access my HTC one X storage, however I can use computer's internet connection with my phone.This started after I reinstalled Windows 7 32-bit, other devices like my mouse and flash memory work fine.

I tried reinstalling drivers, deleting them, than manually installing again, using different usb cables and I always get the same message:

Device driver software was not successfully installed

MTP USB Device failed

Try downloading and installing HTC Sync Manager and reboot your PC just to be safe. Then try connecting the phone to your PC and see if that helps.
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