Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,730,201 Members 52,493 Now Online
XDA Developers Android and Mobile Development Forum

Shutdowns since KitKat

Tip us?
 
dimdem
Old
#1  
Junior Member - OP
Thanks Meter 0
Posts: 6
Join Date: Jan 2012
Location: 23508
Default Shutdowns since KitKat

Unrooted, locked RAZR Maxx HD. The only thing not entirely typical about my phone is that I'm in Germany at present, running it on a no -Verizon SIM. Since I updated, I seem to be getting restarts every day or two. Screen blacks out and the phone is unresponsive for a minute or two, then it fires up again. Doesn't quite act like a complete reboot, since I don't get the "Unlock PIN" screen that I do when I boot. But I get the message that the PIN is from an unknown source, and then it works fine. At first I thought that maybe the trouble was from Greenify, which I installed shortly after the update, but uninstalling it didn't help. Any thoughts?
 
iBolski
Old
#2  
iBolski's Avatar
Senior Member
Thanks Meter 404
Posts: 1,202
Join Date: Nov 2010
Location: Columbus
Did you did a Factory Data Reset (FDR)? I know they are a pain since it wipes everything out, but it definitely cures a lot of ills after a major OTA like this one. I'm not saying it cures all issues, but it definitely cures a lot of issues like what you have described.
Please hit "Thanks" if this post helped you.

RAZR HD XT926 (unlocked)
32gb Nexus 7
Chromecast
 
dimdem
Old
#3  
Junior Member - OP
Thanks Meter 0
Posts: 6
Join Date: Jan 2012
Location: 23508
Quote:
Originally Posted by iBolski View Post
Did you did a Factory Data Reset (FDR)? I know they are a pain since it wipes everything out, but it definitely cures a lot of ills after a major OTA like this one. I'm not saying it cures all issues, but it definitely cures a lot of issues like what you have described.
Yeah, I was afraid that would be the response. Not afraid in that I don't think it might be right; was just hoping for something easier. That's more than I can take on here; I'll be back in the States for a week next week and might have time for it then. So obviously the answer is no; I cleared the cache, but that's it.
 
iBolski
Old
#4  
iBolski's Avatar
Senior Member
Thanks Meter 404
Posts: 1,202
Join Date: Nov 2010
Location: Columbus
Quote:
Originally Posted by dimdem View Post
Yeah, I was afraid that would be the response. Not afraid in that I don't think it might be right; was just hoping for something easier. That's more than I can take on here; I'll be back in the States for a week next week and might have time for it then. So obviously the answer is no; I cleared the cache, but that's it.
Yeah, I know. A lot of people hate to hear it, but considering we went from JB to KitKat, that's a pretty big architectural jump. Usually, when things like this happen (GB to ICS, ICS to JB, and now JB to KK), it usually is best to wipe your phone clean and start over from scratch. Definitely resolves a lot of issues like this.

Now, the only other thing I can think of is your SIM card. Since it's non-Verizon, I don't know if that could be the issue. It could be the SIM is bad. You never know.

It will be interesting to see if a return to the states and using a Verizon SIM cures your ills? If so, then I definitely point it to the SIM card and then possibly, a FDR isn't needed.
Please hit "Thanks" if this post helped you.

RAZR HD XT926 (unlocked)
32gb Nexus 7
Chromecast
 
rafjak
Old
#5  
Junior Member
Thanks Meter 2
Posts: 29
Join Date: Dec 2012
Hello All,

Does the Factory Data Reset remove all installed apps from phone?

Regards
Rafal
 
iBolski
Old
#6  
iBolski's Avatar
Senior Member
Thanks Meter 404
Posts: 1,202
Join Date: Nov 2010
Location: Columbus
Quote:
Originally Posted by rafjak View Post
Hello All,

Does the Factory Data Reset remove all installed apps from phone?

Regards
Rafal
Yes. It wipes all installed apps as well as settings, contacts, text messages, etc. It effectively resets the phone back to factory defaults (no Google accounts registered, all email accounts removed, contacts, text messages, etc).

Now, if you've modified it (removed system apps), it will NOT restore those. It can only reset/wipe settings as well as messages, emails, etc, installed apps.
Please hit "Thanks" if this post helped you.

RAZR HD XT926 (unlocked)
32gb Nexus 7
Chromecast
 
rafjak
Old
#7  
Junior Member
Thanks Meter 2
Posts: 29
Join Date: Dec 2012
Does Fatory Reset help anybody for constantly rebooting?

Regards
Rafal
 
droidrazr7
Old
#8  
Junior Member
Thanks Meter 0
Posts: 1
Join Date: Jul 2014
Quote:
Originally Posted by dimdem View Post
Unrooted, locked RAZR Maxx HD. The only thing not entirely typical about my phone is that I'm in Germany at present, running it on a no -Verizon SIM. Since I updated, I seem to be getting restarts every day or two. Screen blacks out and the phone is unresponsive for a minute or two, then it fires up again. Doesn't quite act like a complete reboot, since I don't get the "Unlock PIN" screen that I do when I boot. But I get the message that the PIN is from an unknown source, and then it works fine. At first I thought that maybe the trouble was from Greenify, which I installed shortly after the update, but uninstalling it didn't help. Any thoughts?
I'm getting this in the UK. It is apparently a problem with the Fast Dormancy Monitor on European GSM networks, after the 4.4.2 update
According to a Motorola forum, they are aware of the problem.
Unfortunately the only possible fix I have seen involves rooting the phone then editing the build props file to disable the fast dormancy monitor process
 
cmh714
Old
#9  
Member
Thanks Meter 13
Posts: 74
Join Date: Jul 2009
I guess a question many would have here is why arent you rooted and unlocked.......

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

Cast Your Device Screen the Way it Was Meant to be with Second Screen

Not too long ago here on the XDA Portal, we covered how Google had made … more

Samsung Gear Live Unboxed the XDA Way – XDA Developer TV

XDA Developer TV Producer AdamOutleris known for his XDA Unboxingseries where … more

Make Your Own DIY Capacitive Stylus

The XDA Portal is a place where we like to talkabout things that are interesting, fun, and sometimes … more