Originally Posted by Paul1201
Have you checked in settings to make sure the print service is enabled?
I had the same problem at first for my canon printer on my note pro 12.2.
However you need to install the Canon Print Service. It is an app in the playstore, that once installed does not display an interface or something similar.
You'll need to go to Settings>Connections>More networks>Printing and the Enable the Canon Print service.
After that my printer works.
Google has a cloudprinter servcie that installs the same, and indeed you'll need to enable it at the same location.
If your printer is also cloud enabled it will then popup twice in the printers list when you want to print something in an app that supports the new printing framework.
Now i have a question for you:
Can you test to see if you can reproduce my problem:
i have an another user added to my note pro.
That user does not have the option in the Connections screen to choose More Networks.
And as such can not enable the Canon printer service.
And as a result can not print to the canon printer.
For the record, the main user can print to it, so everything is installed properly.
The second user can also install the printer service, he just can not enable it....
Samsung was clueless about this, i think it is an omission in 4.4.2 ...
I hope this is/will be fixed in later versions.
Anybody any info here ?
I just checked with a Nexus 7 2012 (4.4.3) and this does not have the problem since the settings menu is layed out differently.
Any other user is able to access the printer screen and thus able to switch the printer service on.
Is this Samsung specific then ?