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Hardware problems

OP Justinhopaolo

13th April 2014, 05:09 PM   |  #1  
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I switched from a purple tint HTC one to this new HTC butterfly s. Here are hardware problems I've encountered.

- purple tint is present 15% of the time in low light conditions especially when the phone is hot .

- when in dark areas, you can see the capacitive touch buttons illuminating the bottom of the screen before the screen turns on.


Anybody else experienced these things? I love the look and speed of HTC products compared to Samsung. But I think theyre not consistent with hardware production

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15th April 2014, 12:09 AM   |  #2  
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sadly these problems are quite common

1.Yes I get purple tint on my camera but it's just zebra stripes in EXTREMELY low light after prolonged use of the phone. The camera naturally prefers a slight purple tint auto white-balance in some light, this is not that unusual because my camcorder do this as well. Under lowlight with HDR video, unfortunately, the purple tint is totally obvious through the whole image, not just stripes.

2. That's also quite normal.

Additional problems I've had:
1. audio clipping at high volumes with heavy bass (it seems users of the M8 are also reporting this)
2. Touch screen responsiveness with keyboard. (sometimes it lags or "sticks" a bit if you type too fast)
15th April 2014, 01:33 AM   |  #3  
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Quote:
Originally Posted by FYL21

sadly these problems are quite common

1.Yes I get purple tint on my camera but it's just zebra stripes in EXTREMELY low light after prolonged use of the phone. The camera naturally prefers a slight purple tint auto white-balance in some light, this is not that unusual because my camcorder do this as well. Under lowlight with HDR video, unfortunately, the purple tint is totally obvious through the whole image, not just stripes.

2. That's also quite normal.

Additional problems I've had:
1. audio clipping at high volumes with heavy bass (it seems users of the M8 are also reporting this)
2. Touch screen responsiveness with keyboard. (sometimes it lags or "sticks" a bit if you type too fast)

Touch screen don't lag or stick for me it's jus too fast

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15th April 2014, 01:59 AM   |  #4  
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It's because I have sweaty hands and a screen protector.

I also noticed some stuck pixels on my unit, but it's too late to replace it now.
15th April 2014, 03:09 AM   |  #5  
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Don't use screen protector it causes problems when typing

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5th July 2014, 01:40 PM   |  #6  
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I had serious purple tint, HTC replace the cam and now it had zero purple tint. Quite sure it is a hardware fault at least in my case

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6th July 2014, 07:55 AM   |  #7  
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Is this a normal hardware problem or physical damage?

Fresh out of the box, headphone jack seemed to make a crackling when a headphone plug is spun around but that went away pretty quickly. Now, after months of use, the headphone jack seems to be going too deep for some headphones, causing this buzz sound and left channel to be cut off, unless the plug is in the right place, but it buzzes/cuts off when the headphone plug is touched slightly. It's especially bad with headphones that have an inline mic/remote. It also seems to have become rather loose now...

Has anyone else experienced this?
7th July 2014, 04:27 PM   |  #8  
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Quote:
Originally Posted by FYL21

Is this a normal hardware problem or physical damage?

Fresh out of the box, headphone jack seemed to make a crackling when a headphone plug is spun around but that went away pretty quickly.

This sounds perfectly normal to me. I noticed this with most new audio jacks, be it new earphones or new phone or laptop or whatever. It's perfectly reasonable, though when a new jack comes fresh out of factory, its surface is not perfectly smooth and by twisting it around, the resistance in the contact changes a bit, resulting in crackling. After a while, the surface gets smoothed out a bit by friction and the effect disappears.

Quote:
Originally Posted by FYL21

Now, after months of use, the headphone jack seems to be going too deep for some headphones, causing this buzz sound and left channel to be cut off, unless the plug is in the right place, but it buzzes/cuts off when the headphone plug is touched slightly. It's especially bad with headphones that have an inline mic/remote. It also seems to have become rather loose now...

Has anyone else experienced this?

This, on the other hand, really appears to be a mechanical failure.
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11th July 2014, 06:00 AM   |  #9  
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yeah =/ I'm not sure if it would be under warranty either because it might have resulted me from accidentally pulling out the headphones a few times (happens when I'm commuting and need to make a run). It also depends heavily on the kind of headphones I use. Just bought a new pair of (cheap) earphones today and the plug went too deep causing the left channel to be cut off. A more "sturdy" plug does not do this although it may still buzz if pressed hard into the headphone jack.

I can also see something greyish and red at the bottom - only visible when a light is shined through. It might be dust and paint.

I've seen some reports that this is reported on HTC One M7 and some other phones, with one mod being to put a layer of tape on top of the headphone jack so the plug doesn't go in as deep or attaching rings to the bottom of the headphone plug.

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