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[Q] 360 Security needs root access to remove trojan

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King Jojo
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Unhappy [Q] 360 Security needs root access to remove trojan

Hi!
I have an LG G2 on T-Mobile - for the 2 months I've had it, the device has been real swell. Super fast, nice screen, whatever.
I have AVG Security installed, as well as Lookout Mobile Security and 360 Security. I'm paranoid, whatever.
So I was doing a scan using 360 Security, because my phone was acting slow (OH NO AN LG G2 HAS BEEN SLOW WHAT HAS THE WORLD COME TO!!!). The scan concluded that I trojan. Specifically, it says:
Malware(1)
demo stub
Trojan(In ROM)

So I tap on "Finish", which leads be back to the screen for scanning the phone. I then tap on "Resolve All", which brings up a pop-up message box:
"Warning
The listed malicious programs have been flashed into the system directory. Root privileges are required to remove them. Please grant root privileges to 360 Security or re-flash your device with an official ROM.

demo stub
Trojan"
My only option here is to click "OK", at which point nothing else happens.

1. How can I allow 360 Security root access?
2. I've never rooted my device, nor have I done anything fancy with it (except I've been using Nova Launcher, that shouldn't cause any issues), so how could this have happened? No apps from unknown sources have been downloaded - and any app from the playstore that was scanned upon downloading as adware, malware, trojan, or posing any security threat was uninstalled immediately.

I really don't know a lot about this stuff, so I'm worried my phone will only get progressively slower, and perhaps someone out there is accessing any "information" on my phone. So how can I get 360 Security root access so it remove the trojan?
Thank you in advance!
 
bweN diorD
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Search for iroot25, its the latest working method for the G2.

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King Jojo
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Would I have to root my device for that method to work? I'm sorry if that's like a really stupid question, I'm not savvy enough to root and I know nothing about it, and I'm not willing to take the risk of rooting a device if it means the warranty is void, etc.
If that method doesn't entail rooting, what would I have to do. I googled it and only found various forum posts regarding rooting.
Was hoping there was some administrator setting within 360 Security or within my phone that gives me the ability to grant 360 Security root access.
Also, none of my other anti virus apps detect a Trojan (lookout, avg and one other one, hornet something??). Maybe 360 is falsely detecting a Trojan? My device has been a bit wacky every once in a while. Maybe something else - not a Trojan - is causing this?

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bweN diorD
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I can't guess why you are having issues or why one is detecting a trojan and others are not.
You asked how to give the security program root, and that is what I provided you with.
There is no way to give any app etc root without rooting first.
If you are not comfortable rooting or don't want to void your warranty etc, then there is no way to remove the trojan unless its an app you downloaded from the market. In which case, you can go there and uninstall it.

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King Jojo
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Alrighty. Well thank you for the help, and I guess I will start inspecting how to root.
Thank you though, I really do appreciate it!

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jackindabox24
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Quote:
Originally Posted by bweN diorD View Post
Search for iroot25, its the latest working method for the G2.

Sent from my LG-VS980 using XDA Premium 4 mobile app
What is the latest working method for the Note 3 because I am also getting the same message as the other guy on my phone and I have no idea what to do. Plz help!
 
bweN diorD
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Quote:
Originally Posted by jackindabox24 View Post
What is the latest working method for the Note 3 because I am also getting the same message as the other guy on my phone and I have no idea what to do. Plz help!
should be this.
Show some appreciation to those who have helped you by using the Thanks button!!

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tripathi
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Thumbs up maxx ax8 android

when l use 360 security for clean up my mobile maxx ax8 then i results find there are trojan in rom pls grant root priviliges to 360 security. pls tell me what can i do to grant root priviliges to 360 security
 
Killwish
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Quote:
Originally Posted by tripathi View Post
when l use 360 security for clean up my mobile maxx ax8 then i results find there are trojan in rom pls grant root priviliges to 360 security. pls tell me what can i do to grant root priviliges to 360 security
You have to root your device to grant for privileges to any app... Search XDA about rooting your device..

But in my opinion these Antivirus apps are just craps... Nothing useful.. Don't use these kind of apps...

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---------- Post added at 05:12 PM ---------- Previous post was at 05:11 PM ----------

Quote:
Originally Posted by King Jojo View Post
Hi!
I have an LG G2 on T-Mobile - for the 2 months I've had it, the device has been real swell. Super fast, nice screen, whatever.
I have AVG Security installed, as well as Lookout Mobile Security and 360 Security. I'm paranoid, whatever.
So I was doing a scan using 360 Security, because my phone was acting slow (OH NO AN LG G2 HAS BEEN SLOW WHAT HAS THE WORLD COME TO!!!). The scan concluded that I trojan. Specifically, it says:
Malware(1)
demo stub
Trojan(In ROM)

So I tap on "Finish", which leads be back to the screen for scanning the phone. I then tap on "Resolve All", which brings up a pop-up message box:
"Warning
The listed malicious programs have been flashed into the system directory. Root privileges are required to remove them. Please grant root privileges to 360 Security or re-flash your device with an official ROM.

demo stub
Trojan"
My only option here is to click "OK", at which point nothing else happens.

1. How can I allow 360 Security root access?
2. I've never rooted my device, nor have I done anything fancy with it (except I've been using Nova Launcher, that shouldn't cause any issues), so how could this have happened? No apps from unknown sources have been downloaded - and any app from the playstore that was scanned upon downloading as adware, malware, trojan, or posing any security threat was uninstalled immediately.

I really don't know a lot about this stuff, so I'm worried my phone will only get progressively slower, and perhaps someone out there is accessing any "information" on my phone. So how can I get 360 Security root access so it remove the trojan?
Thank you in advance!


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