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[Q] [Bug] Distorted thumbnails (possibly with upgrade)

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By enfilade, Junior Member on 5th June 2014, 10:37 AM
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Hello,

I recently purchased Xperia ZR, and it came with stock Android 4.1.2.
It notified me of updates sequentially to 4.2.2, 4.3 and then 4.4.2.

I installed all the system updates as well as the updates for Album, Walkman, etc.

Only after all the updates did I notice that the thumbnails in Album, Contacts or the contact pictures on notifications are distorted.
But this is completely random, one image might be distorted at a time, but appear clear other times. I have not seen this issue with full images, but due to the randomness I cannot be sure.

Since I didn't spend much time on the phone prior to updates, I'm unsure when this problem was introduced or if it was there since the beginning.

I have attached snapshots showing the issue in Album and in Contacts.

Please suggest what to do.
Attached Thumbnails
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6th June 2014, 09:43 PM |#2  
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Unhappy
I downgraded to 4.3 and still see the same issue
Also, its not just thumbnails but sometimes the wallpaper becomes distorted as well.

I don't understand how it could be a hardware issue, as only a particular image is distorted and the rest remains same. Also, only specific images are distorted.

I do not have manufacturer warranty, so I'm avoiding taking it to the dealer as it would take weeks before I get the phone back.

Somebody please suggest what could be the reason and/or solution for this.

Thanks
6th August 2014, 06:59 AM |#3  
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Just to update, the seller refunded the amount of the phone. Must've been a hardware bug.
7th August 2014, 07:23 AM |#4  
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Quote:
Originally Posted by enfilade

Just to update, the seller refunded the amount of the phone. Must've been a hardware bug.

I dont see anything wrong with any thumbnails in album movies walkman or in contacts. all are fine.
7th August 2014, 07:36 AM |#5  
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Check the images that I attached in OP. Some thumbnails are distorted.
Anyways, it was probably a hardware bug in that piece.

Not facing any such issues with the new one.
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