It bothers me that they haven't answered your question because I have exactly the same issue and have email support directly.
I just emailed directly as well. If they respond to you or give you a solution that works please post it here and I will do the same. I Really like the app, and love the bill part, lets me mark paid right out of the account. But every month having to re-create my bills etc is tiresome. Gotta look up all the dates again etc. If they respond back to me I'll post it here.