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[Q] null IMEI & no network signal

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By Issa Eid, Member on 13th June 2014, 06:14 AM
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Hi every one.
i have a new galaxy S5, the problem is my IMEI is null, and the Baseband version is " Unknown " so my phone is 100% dead with that " no service " notifiction. i dont know any thing about the phone, it's not rooted, i just have to fix it, so any help with that !?
 
 
13th June 2014, 11:15 AM |#2  
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Quote:
Originally Posted by Issa Eid

Hi every one.
i have a new galaxy S5, the problem is my IMEI is null, and the Baseband version is " Unknown " so my phone is 100% dead with that " no service " notifiction. i dont know any thing about the phone, it's not rooted, i just have to fix it, so any help with that !?

Just to be clear, you have never rooted the phone and KNOX isn't tripped? If so, you can just get it fixed under warranty, because I can assume you do not have an EFS backup and without that you cannot fix ti yourself.
13th June 2014, 12:35 PM |#3  
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It looks more like stolen "new"phone?

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13th August 2014, 05:42 PM |#4  
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Is that possible to fix it if i copy the efs folder of another working s5 to the broken one ?

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13th August 2014, 05:48 PM |#5  
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This is your phone you eventually
13th August 2014, 07:43 PM |#6  
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Quote:
Originally Posted by Issa Eid

Hi every one.
i have a new galaxy S5, the problem is my IMEI is null, and the Baseband version is " Unknown " so my phone is 100% dead with that " no service " notifiction. i dont know any thing about the phone, it's not rooted, i just have to fix it, so any help with that !?

Just turn the phone in for repair under warranty if you bought the phone, btw changing IMEI number is illegal and cannot be discussed on XDA
Last edited by gee2012; 13th August 2014 at 07:55 PM.
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