5,814,720 Members 52,478 Now Online
XDA Developers Android and Mobile Development Forum

[Help?]Verizon S5 - Can't Receive or Make calls.

Tip us?
 
raziel36
Old
#1  
Senior Member - OP
Thanks Meter 16
Posts: 198
Join Date: Jan 2009
Default [Help?]Verizon S5 - Can't Receive or Make calls.

I'm having a constant problem with my phone. It seems like any time I leave the house and return, I'm unable to make or receive calls, until I reboot or switch airplane mode on/off. I still receive and send text/mms just fine, it's only calls. Anyone experience anything similar or have any ideas what may be going on? I have a constant 3-4 bar LTE signal.

Sent from my SM-G900V using XDA Free mobile app
 
IV97
Old
#2  
Junior Member
Thanks Meter 1
Posts: 5
Join Date: Jul 2013
Location: Carmichael, Ca
Default Same problem :(

I am also experiencing this problem. I can send texts and otherwise use data to connect to websites and such, but cannot make or receive calls. When someone calls me, it goes straight to voicemail. When I make a call it does not even start ringing, or beep at the start of a call to indicate the connection.
 
Travisholt92
Old
#3  
Member
Thanks Meter 7
Posts: 74
Join Date: Jun 2012
I had this issue when i first got my phone. i had to call verizon and they updated something on their side and reset a few things.
 
kprice8
Old
#4  
kprice8's Avatar
Senior Member
Thanks Meter 197
Posts: 546
Join Date: Apr 2014
Location: Lansing MI
Quote:
Originally Posted by Travisholt92 View Post
I had this issue when i first got my phone. i had to call verizon and they updated something on their side and reset a few things.
Part of me thinks this wouldn't be a bad thing to have, just in case that pesky Ex decides today is the day she wants to call you. lolz
If I helped you, hit thanks if you like.

-Kevin
 
IV97
Old
#5  
Junior Member
Thanks Meter 1
Posts: 5
Join Date: Jul 2013
Location: Carmichael, Ca
Default Nothing Worked

If anyone else is facing this problem, I would like to say that all Verizon could do was send me a refurbished phone. Even after a factory reset and resetting the network (on their end) worked. I hope this problem doesn't affect too many people.
 
gwaldron
Old
#6  
Junior Member
Thanks Meter 0
Posts: 2
Join Date: Aug 2014
Default Same issue - S5 will not make/recv calls

Quote:
Originally Posted by raziel36 View Post
I'm having a constant problem with my phone. It seems like any time I leave the house and return, I'm unable to make or receive calls, until I reboot or switch airplane mode on/off. I still receive and send text/mms just fine, it's only calls. Anyone experience anything similar or have any ideas what may be going on? I have a constant 3-4 bar LTE signal.

Sent from my SM-G900V using XDA Free mobile app
I'm now having this problem with my 2-week-old S5. Has anyone found a resolution?
 
DarkMidnight
Old
#7  
DarkMidnight's Avatar
Member
Thanks Meter 25
Posts: 79
Join Date: Sep 2010
Location: Pittsburgh

 
DONATE TO ME
Quote:
Originally Posted by gwaldron View Post
I'm now having this problem with my 2-week-old S5. Has anyone found a resolution?
I had an issue with my S5 connecting to 4GLTE (Because of something stupid I did playing around). Chat give Verizon a ring (or chat with them on their website) and they will have you do the following:

1. Turn off WiFi.
2. Power down your phone
3. They will resync the signal (and do other secret things)
4. Power up your phone.
5. Your phone will reconnect to 4GLTE, the radio will then recycle, then connect back.

I've had zero issues since I did this a few days ago. Wouldn't hurt to try. Have your IMEI number ready for them incase they need it.
 
gwaldron
Old
(Last edited by gwaldron; 19th August 2014 at 12:53 PM.) Reason: typo
#8  
Junior Member
Thanks Meter 0
Posts: 2
Join Date: Aug 2014
Default Solution, sort of

Quote:
Originally Posted by DarkMidnight View Post
I had an issue with my S5 connecting to 4GLTE (Because of something stupid I did playing around). Chat give Verizon a ring (or chat with them on their website) and they will have you do the following:

1. Turn off WiFi.
2. Power down your phone
3. They will resync the signal (and do other secret things)
4. Power up your phone.
5. Your phone will reconnect to 4GLTE, the radio will then recycle, then connect back.

I've had zero issues since I did this a few days ago. Wouldn't hurt to try. Have your IMEI number ready for them incase they need it.
Didn't work for me unfortunately. I ended up going back to Costco and swapping it out for a new one. Back in business....for now. Thanks for the help.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Google Play Store to Show Price Ranges for In-App Purchases

Google recently announced a change to Google Play Store policy that requires … more

XDA Xposed Tuesday: How to Shut Up Your Phone – XDA Developer TV

So many different applications want to send us notifications that … more

Add Some Power to First Generation Snapdragon CPUs

Some older devices still remain very popular. Phones like theHTC Desire, Sony Ericsson … more

Android M Mentions Spotted in Android Code Review

While we are still waiting for Android L to be officially released, the first mentions of … more