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Viber problem. Disconnected. Messages and calls are unavailable

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genius.lizard2
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(Last edited by genius.lizard2; 15th May 2014 at 10:00 AM.)
#11  
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Location: 021->teh
1. Iran (we need it desperately in this country)
2. about 10-14 hours ago it was working.No.No
3. No
4. No
Thanks for your (best) app
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ravian29
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(Last edited by ravian29; 15th May 2014 at 09:44 AM.)
#12  
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same in Australia.

1. Australia
2. Almost 10 hours ago
3. no
4. no
 
emilyhebditch
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#13  
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Default viber problem

Quote:
Originally Posted by Viber Team View Post
Hi there, pls provide me with the following details:

1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?

Awaiting your reply. Thanks for your help!
1. Croatia
2. Was working perfectly this morning then suddenly disconnected on both of my devices. No upgrades.
3. No
4. No

thanks
 
spring_lady
Old
(Last edited by spring_lady; 16th June 2014 at 07:34 PM.) Reason: typing mistakes
#14  
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Default Viber problem. Disconnected. Messages and calls are unavailable

Hi there, pls provide me with the following details:

1. Serbia
2. I have used Viber for a long time, all over the world
But since today (June 16th 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable
4. No

Thanks for your help!
 
valeriuseverin@gmail.com
Old
#15  
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Join Date: Jun 2014
please provide me with the following details
1. Moldova
2. Was working perfectly this evening and suddenly disconnected. No upgrades.
3. No
4. No

thank you
with best regards
 
Vesna_Sunrider
Old
#16  
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Posts: 1
Join Date: Jun 2014
Quote:
Originally Posted by zohrah View Post
1. Singapore
2. Its been working since i bought the phone last year. I didnt change anything n suddenly it stopped working.
3. No
4. No
Serbia, happening for the past few days on my ICS Android, as well. I am also the only person I know who is unable to change the conversation background, ever since the first time I've used Viber! I have been using it for a few months, and did an update or two, but it worked fine after both of them, except for the background issue. And now this with the disconnect...
 
leonass
Old
(Last edited by leonass; 16th June 2014 at 10:42 PM.)
#17  
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Join Date: Jun 2014
Quote:
Originally Posted by Viber Team View Post
Hi there, pls provide me with the following details:

1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?

Awaiting your reply. Thanks for your help!
I am from Agleria
and i am having the same problem
it started today, i didn't do any changes lately
i tried to uninstal Viber then reinstal it
but still having the same problem help!
 
telelove
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#18  
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Join Date: Aug 2014
Dear Viber team,

How is the issue now? I'm having the same problem and expecting a support from you. I'm using Z10-003
 
frozenheart31
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#19  
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Join Date: Aug 2014
Default viber disconnected messages and calls unavailable using lg gflex

hi,

please advise. ive been using viber ever since and a few days back until now i cannot connect anymore using wifi. but when connected data mobile work fine. im here in dubai uae, etisalat as isp in wifi then du if im in mobile. is this a problem with etisalat? note that we are using viber before and it was a few days back when it stops working with etisalat.

hope you can help me. thanks

b.r,
mary

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