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[Q] What is covering my front camera lens?

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bogdan2603
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Question [Q] What is covering my front camera lens?

Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

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nicholaschum
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Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.

Sent from my SM-N900W8 using Tapatalk
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*boy*racer*
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Quote:
Originally Posted by bogdan2603 View Post
Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
 
HanZie82
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Quote:
Originally Posted by bogdan2603 View Post
Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks
Quote:
Originally Posted by *boy*racer* View Post
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsu...Teardown/19209
But i think @nicholaschum 's solution will work best.
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*boy*racer*
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Quote:
Originally Posted by HanZie82 View Post
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsu...Teardown/19209
But i think @nicholaschum 's solution will work best.
Hey you were right. Soon as i posted my issue, i thought i would watch a dismantle video and presto! It was a round rubber like washer that has slipped from around the camera.

All sorted now
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nelven
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Hi....Can you let me know how did you get this fixed as I am also having the same issue....
 
bogdan2603
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Quote:
Originally Posted by nelven View Post
Hi....Can you let me know how did you get this fixed as I am also having the same issue....
Hi,

I didn't

Now, that rubber is covering a lot more and I'm unable to take pictures.
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3azmeo
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Quote:
Originally Posted by nicholaschum View Post
Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.

Sent from my SM-N900W8 using Tapatalk
i think its a faulty device or a piece of electrical tape too
 
bogdan2603
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Quote:
Originally Posted by 3azmeo View Post
i think its a faulty device or a piece of electrical tape too
I don't think they will consider to be a faulty device and change it, although I would like a new Note 3

To me, it seems to be a soft plastic that keeps the front-camera in position and not to touch directly the front-panel (display assembly).

So, probably they will change/remove the soft plastic
 
pisicutumic
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Default GO to your provider an request a NEW device

Do this : Contact 1st Samsung Service in your country and tell to them the problem becouse this a factory fault phone .
After you make some papers and a proove that you contacted already the samsung Service from your country , contact your seller and show him the problem
YOU MUST proove that : you did NOT DROPED your PHONE , DID NOT SHOCKED YOUR PHONE with some other things , like drop with speed in bed trow in the pillow etc etc , proove that you did not used any screwdriver , to have ORANGE WATER SENSOR in the back under the battery STILL ORANGE and NO ROOTED PHONE .

THEY WILL CHANGE YOUR DEVICE , BECOUSE IS IMPOSSIBLE TO FIX THAT IS A PART OF A PLASTIC THAT WAS SLIPPERED FROM HIS PLACE .

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