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[Q] What is covering my front camera lens?

10th May 2014, 08:14 AM |#1  
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Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks
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10th May 2014, 09:00 AM |#2  
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Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.

Sent from my SM-N900W8 using Tapatalk
27th May 2014, 06:06 PM |#3  
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Quote:
Originally Posted by bogdan2603

Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks

I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
27th May 2014, 06:25 PM |#4  
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Quote:
Originally Posted by bogdan2603

Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks

Quote:
Originally Posted by *boy*racer*

I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this

Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsu...Teardown/19209
But i think @nicholaschum 's solution will work best.
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27th May 2014, 06:46 PM |#5  
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Quote:
Originally Posted by HanZie82

Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsu...Teardown/19209
But i think @nicholaschum 's solution will work best.

Hey you were right. Soon as i posted my issue, i thought i would watch a dismantle video and presto! It was a round rubber like washer that has slipped from around the camera.

All sorted now
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6th August 2014, 06:11 AM |#6  
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Hi....Can you let me know how did you get this fixed as I am also having the same issue....
17th September 2014, 10:07 AM |#7  
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Quote:
Originally Posted by nelven

Hi....Can you let me know how did you get this fixed as I am also having the same issue....

Hi,

I didn't

Now, that rubber is covering a lot more and I'm unable to take pictures.
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17th September 2014, 12:07 PM |#8  
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Quote:
Originally Posted by nicholaschum

Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.

Sent from my SM-N900W8 using Tapatalk

i think its a faulty device or a piece of electrical tape too
17th September 2014, 12:31 PM |#9  
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Quote:
Originally Posted by 3azmeo

i think its a faulty device or a piece of electrical tape too

I don't think they will consider to be a faulty device and change it, although I would like a new Note 3

To me, it seems to be a soft plastic that keeps the front-camera in position and not to touch directly the front-panel (display assembly).

So, probably they will change/remove the soft plastic
17th September 2014, 04:13 PM |#10  
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GO to your provider an request a NEW device
Do this : Contact 1st Samsung Service in your country and tell to them the problem becouse this a factory fault phone .
After you make some papers and a proove that you contacted already the samsung Service from your country , contact your seller and show him the problem
YOU MUST proove that : you did NOT DROPED your PHONE , DID NOT SHOCKED YOUR PHONE with some other things , like drop with speed in bed trow in the pillow etc etc , proove that you did not used any screwdriver , to have ORANGE WATER SENSOR in the back under the battery STILL ORANGE and NO ROOTED PHONE .

THEY WILL CHANGE YOUR DEVICE , BECOUSE IS IMPOSSIBLE TO FIX THAT IS A PART OF A PLASTIC THAT WAS SLIPPERED FROM HIS PLACE .
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