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[Q] "SIM card removed" error DRIVING ME CRAZY

OP Vinnie_Madrox

31st May 2014, 01:42 PM   |  #1  
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(Incase xda won't show the picture)

SIM card removed
Unable to detect your SIM card. Your device will restart to check for your SIM card
Restart (button)


Anyone else get this error? I can't do ANYTHING when this pops up. Can't pull down my status bar, no where to dismiss the message, can't bring up the app switcher, nothing. Only things i can do is hit the sleep button to turn off the screen or hit restart.

A few months ago, i'd get it maybe once a week. Then it got progressively worse to once a day, a few times a day, then eventually it would pop up 15-20 times a day, making my phone essentially useless. Went to an at&t store, and got a new SIM card, hoping that was the problem. That solved the problem for about a week, and it started getting progressively worse again. I'm now getting this error message about once or twice a day again.

I cracked my screen (not huge, just 2 long cracks) a few weeks after getting the phone back in august, so i'd have to replace the screen ($150 locally) before sending my phone into samsung, so i was hoping there was maybe a more simple fix and the SIM reader wasn't physically bad :-\

At&t Samsung Galaxy S4 32gb stock ROM, fully updated firmware, non rooted (can't figure out how)
2nd June 2014, 01:57 AM   |  #2  
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The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.

They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.

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2nd June 2014, 02:28 AM   |  #3  
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Quote:
Originally Posted by shamelin73

The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.

They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.

Sent from my SAMSUNG-SGH-I337 using Tapatalk

I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.

Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
2nd June 2014, 04:28 AM   |  #4  
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Quote:
Originally Posted by Vinnie_Madrox

I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.

Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired

Why not just buy a Sim tray for 10$ and replace it yourself??
4th June 2014, 01:06 AM   |  #5  
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Quote:
Originally Posted by SaHiLzZ

Why not just buy a Sim tray for 10$ and replace it yourself??

because that doesn't fix it nor does a new sim card it's a known Samsung problem and one I've been battling for months I believe it's a software problem that Samsung is aware of. Here's the other thread.
http://forum.xda-developers.com/show....php?t=2375982

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Sent from my VisionX ATT SGH-I337 rocking CCC

---------- Post added at 01:06 AM ---------- Previous post was at 01:05 AM ----------

Quote:
Originally Posted by Vinnie_Madrox

I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.

Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired

Here's the other thread and I've been fighting this bug for months and so far there's no easy fix I've tried them all
http://forum.xda-developers.com/show....php?t=2375982

"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
4th June 2014, 03:49 PM   |  #6  
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You can also search for my username here and on android central. I was part of a few threads about this.

I also have a couple threads on AT&T support forums too.

Sent from my SAMSUNG-SGH-I337 using Tapatalk
3rd October 2014, 07:34 PM   |  #7  
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I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!

The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!

The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.

Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.

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