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[Q] Canadian Galaxy Note 3 SM-N900W8 Rogers/Wind Dilemma

OP mustafa803

16th January 2014, 04:47 PM   |  #1  
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I am really new to this and needed some input.

I have been trying to buy a note 3 SM-N900W8 locked to rogers. I am using a wind sim card. So I contacted both rogers and samsung to get an answer to my question. My question was simple. If I unlock the note 3 at rogers so the warranty will not become void, will the phone work with my wind simcard? I got 2 answers.

The Rogers representative said yes and the Samsung representative said no and referred me to this page.

So I am not sure at this point which one to believe?

support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410099&modelname=SM-N900W8&modelcode=SM-N900WZKEBMC

"SM-N900W8 AWS vs. Traditional Carrier Frequencies



AWS vs. Traditional Carrier Frequencies



If a customer buys a phone from Group A to use on the Group B network, even if unlocked, it won’t work as these are two different types of phones using different frequencies.



If your caller is having issues with a traditional cell phone on an AWS network, you will now be able to educate your caller as to why it's not working. There’s no fix or work-around. They’re just incompatible. Each phone is designed to work on a specific type of network.



Group A - Traditional Carriers - In Canada, the conventional carrier frequency bands for Rogers, Bell, TELUS, Virgin, President’s Choice or PC, Fido, Kudoo, Chtr and Public Mobile are 850MHz/900MHz, 1900MHz and 2100MHz.



Group B - AWS Carriers - The latest carrier entrants, Wind Mobile, Mobilicity and Videotron use AWS frequencies 1700 MHz and 2100 MHz."
16th January 2014, 05:11 PM   |  #2  
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yes, Notes 3 work across all cell phone providers, it's a true multi-band phone for North America

I'm using it on Wind, you just need to SIM unlock it, and it doesn't void your warranty by SIM unlocking
16th January 2014, 07:43 PM   |  #3  
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Quote:
Originally Posted by AllGamer

yes, Notes 3 work across all cell phone providers, it's a true multi-band phone for North America

I'm using it on Wind, you just need to SIM unlock it, and it doesn't void your warranty by SIM unlocking

Did you buy the phone directly from wind or was it locked to another carrier and then you unlocked it?
16th January 2014, 08:05 PM   |  #4  
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Quote:
Originally Posted by mustafa803

Did you buy the phone directly from wind or was it locked to another carrier and then you unlocked it?

it doesn't matter, they are the same model across Canada, it just to which provider it's locked to

you can unlock it online, plenty of sites that does that for you, or any mall kiosk that does unlocking
16th January 2014, 08:29 PM   |  #5  
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Quote:
Originally Posted by AllGamer

it doesn't matter, they are the same model across Canada, it just to which provider it's locked to

you can unlock it online, plenty of sites that does that for you, or any mall kiosk that does unlocking

The one I am getting is brand new and customer service at samsung told me that since it is locked to rogers then you have to unlock it at rogers so not to void the warranty. Unlocking at rogers is $50 + tax. Is there any other way of unlocking without voiding the warranty?
17th January 2014, 03:34 AM   |  #6  
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Considering it is now mandatory that all carriers within Canada need to provide the option to unlock the phones after 90 days of service I don't see why it would void the manufacturer warranty.

Sent from my SM-N900W8 using Tapatalk

---------- Post added at 07:34 PM ---------- Previous post was at 06:51 PM ----------

And as per warranty. Let's just say you picked up the insurance program from best buy or futureshop. Their check list for exchanging for a phone doesn't include a check for phone unlock. So unlocking it or not makes no difference.

I do suggest to get an unlock code from the carrier to ensure that your phone is actually unlocked. And for any instances that rogers said your warranty is voided, you can show them that they are the ones that unlocked the phone and they need to cover the phone.

At the end of the day, Samsung has the say whether or not the phone is voided on their warranty. Not Rogers.

Sent from my SM-N900W8 using Tapatalk
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21st January 2014, 03:42 PM   |  #7  
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exactly, SIM unlocking does not violate any warranty.

Don't confuse it with Rooting, rooting which is the Administrator Hack, that voids the warranty.

SIM card unlocking is not the same as phone hack Rooting.
29th April 2014, 06:40 PM   |  #8  
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Quote:
Originally Posted by AllGamer

exactly, SIM unlocking does not violate any warranty.

Don't confuse it with Rooting, rooting which is the Administrator Hack, that voids the warranty.

SIM card unlocking is not the same as phone hack Rooting.



Can I buy a Rogers Note 3 and unlock/lock it to Wind and use it on the AWS frequencies?
17th October 2014, 06:40 AM   |  #9  
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I just did. I have a note 3 I got through Rogers, I unlocked my phone (from some unlocker site, didn't care about warranty) and went and signed up with wind. Everything works fine.

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