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Magnetic Charging point - FELL OUT!

OP stargate1000

9th June 2014, 05:19 PM   |  #11  
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Has your phone experienced any extreme heat, I'm thinking why the glue failed.
9th June 2014, 08:45 PM   |  #12  
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Originally Posted by SolidR53

Has your phone experienced any extreme heat, I'm thinking why the glue failed.

I wouldn't say so. Nothing over normal temps.

I would say that the amount of bond used was miniscule like a circle in the middle of the charging point. Not enough in my opinion as the surface area it covered was too small.

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4th August 2014, 04:34 AM   |  #13  
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I see this appears to be common. How bad is this? I am about to get a Z2 with OEM dock but if this is a common thing perhaps I'll reconsider.
4th August 2014, 04:54 AM   |  #14  
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Originally Posted by mr mystery

I see this appears to be common. How bad is this? I am about to get a Z2 with OEM dock but if this is a common thing perhaps I'll reconsider.

I have been using magnetic charger for two months now. So far it's still intact.
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4th August 2014, 06:47 PM   |  #15  
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Same here, used magnetic charger seens I bought my Z2 (about 2 month ago) and it works great. Don't have stock desktop charger, bought an adapter cable.

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9th August 2014, 06:09 PM   |  #16  
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I'm thinking about buying a magnetic charger, but I'm curious as to how people are disconnecting theirs to cause this issue.

My thoughts on it are if you pull it out horizontally, you are obviously putting strain on it by just pulling it off/out. I would have thought the best way to disconnect would be to basically "peel" it off, so that the magnet disconnects at a 90 degree angle. This would then not put any strain on the glue or whatever is used.

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10th August 2014, 12:08 AM   |  #17  
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I have read a few reviews on some different mag cables and a lot of the aftermarket ones tout how strong the magnetic connection is compared to stock. Maybe the OEM cable was not too strong by design. Also wondering what kind of glue it is holding the port in. I just got my Z2 and I like it a lot so far. The mag cable looks like a great convenience which I'll be buying as soon as I decide I'm definitely keeping the phone (I'm commitment-challenged). Got my phone from B&H Photo and it says they are an authorized Sony dealer, but they are on the other side of the US so I really don't wanna have to ship my phone across country and then wait if I have an issue.
20th September 2014, 01:26 AM   |  #18  
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Right, well I have the Sony magnetic charger, I sent it back to sony as I thought it was to blame, it was working then stopped.
However when it was returned to me, I went to use it, the charge started and then stopped, so I thought it was the magnetic dock again, took the phone off the magnetic dock and these was a hole where the docking pins should be . Turns out they were on the magnetic dock! come out completely, so put the charger point bar back in the phone, reconnected and yes it charged but again, when I came to undock, phones charger area left on the dock. So it happens with the OEM dock as well.
Looks like a fight with Vodafone to get the phone repaired.
28th October 2014, 03:12 PM   |  #19  
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Yet another...
I have the official Sony Dock, so I can rule out it being 'just' due to the after-market docks. I had noticed before I even started using the magnetic dock that the connector was a bit mobile/loose. So much so that, whilst on holiday and shooting around water, I held my thumb over the connector. When, a couple of weeks later, I started to charge through the port, I noticed that it was making connect/disconnect noises as I was putting it onto the dock. I also noticed that it charged more slowly than via the USB port. Eventually (about a week after having read of the problem on these forums), the connector did stay on the charger, when the phone was removed. I have pushed it back in, but it just drops down, when on the charger, disconnecting from the phone. I am quite sure that it is no longer watertight, as there is a thin layer of quite 'spongy' adhesive tape on the back of the separated connector that is no longer adhesive and you can see quite well into the phone, through the connector holes. I believe that it is repairable (and the watertightness restorable) at little cost, given a competent person, who could strip the adhesive and replace it with something similar, but stronger AND put some strong adhesive around the outside of it, before pushing it back in. It's a shame that something so small is affecting so many people's opinion of Sony and marring an, otherwise, very good phone.

I will be attempting to return mine to the UK operator 'Three', this weekend and, if they are unwilling or unable to help, I will be taking to Twitter and other Social Media sites, to raise the profile to a wider audience... Sony are already doing relatively poorly in the mobile phone marketplace (for a company of their size) and they can sweep this under the carpet and try to ignore it, losing a small number of their 'fans', or they can make a big PR exercise. Any decent company would see this as a marketing opportunity - make direct contact with your customers and win their trust, by fixing a problem. It's their choice - act big or act small...

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