Join Date:Joined: Dec 2014
I'm rooted and unlocked.....maybe?
Hello everyone. I am now to the forum and I'm not sure where I need to post this to ask for help. I recently purchased and HTC One M8 from Ebay. When I received the phone, I was looking through the app drawer and saw the Supersu app. I ran it and it opened as it should. I then downloaded Root Checker from the Play Store and the status showed that the phone was indeed rooted. The phone was running 4.4.2 on the stock ROM. Well the phone kept annoying me for the 4.4.3 update so I gave in and updated to 4.4.3 After the update was installed, I noticed that the SD card was no longer recognized. I installed a different SD card and that one wasn't recognized either. I reformatted the SD card and the phone recognized it so I put some apps on it. I have been trying to update to 4.4.4 but the update always errors out while installing. I get the red triangle with the red exclamation mark in it. When the phone reboots my SD card is not recognized again until it is reformatted and I lose everything on it. According to Supersu and Root Checker, I have now lost root. But when I go in to the Recover screen, it shows "Unlocked" in red letters and also "S-Off" which to my understanding means the phone is still rooted. So long story short is I cannot update the phone, I cannot use an SD card, the phone shows root on the Recovery screen and also the ISIS Mobile Wallet app says my phone is rooted and it won't work. But Supersu and Root Checker shows I'm not rooted. I would like to keep root but I'd settle for a fully functional phone operating as intended. And yes I've been talking to the seller on Ebay but it doesn't look like it's going any where. And HTC said they could expedite a replacement phone overnight for $29 shipping but I'd get charged to have them fix this phone so they could resell it and I was told it would be at least $140 for them to fix it. I have read the forums and watched videos about rooting/unrooting and S-Off/S-On. It all seems so much harder than my Droid X flashing days which I just let go of about 4 months ago. I've only had this M8 for going on a week. Thank you everyone in advance for any possible help. Take care.