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[Q] Problem with Micro USB pendrive + Moto G

13th January 2014, 01:53 PM |#1  
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After I herd that Moto G can use OTG technology I've bought this pendrive Transcend JetFlash 380 8GB to extend memory of the phone. But now I'm sad because the pendrive and the application provided by Transcend(Transcend Elite) won't see my pendrive other applications such as TotalCommander with plugin sees it. But I would like to have native application to work. Especially that the Moto G is on compatibility list on Transcend web page and the app lets you open, copy and save the files on pendrive. I don't know what to do.
It' didn't work on JB and now after update to Kitkat.

I've talked with moto care assistant and she said that otg pendrive should work with extra app.

Question to the users:
Has somebody used the micro usb pendrive directly with Moto G without any OTG wire?
Last edited by tmacher; 13th January 2014 at 05:21 PM.
13th January 2014, 04:17 PM |#2  
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If it says it's compatible on the website I would contact the support on the site, and ask them for help. That's what they're there for.

Good luck!
13th January 2014, 04:46 PM |#3  
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Quote:
Originally Posted by KabelGuy

If it says it's compatible on the website I would contact the support on the site, and ask them for help. That's what they're there for.

Good luck!

Yeah I already did that. They gave me crappy solution that did not help. So I replied about this and told about compatibility and fixing it.Still waiting.
13th January 2014, 05:28 PM |#4  
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That sucks man. I'm sorry I can't be of any further assistance.

Good luck with it. They really should help you.

Sent from my XT1032 using Tapatalk
23rd February 2014, 08:47 AM |#5  
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Regarding Transcend jet flash 380 Compatibility with Moto G...
i purchased moto g dual sim version...i need an otg pendrive for use with moto g...i shortlisted two pen drives 1. transcend jet flash 380 , 2. Sandisk ultra dual...i have some doubts..can we use transcend jet flash 380 with moto G using any file explorer...can we do read and write operations with any file explorer (eg ES file explorer) on transcend jet flash 380...I like transcend than sandisk because of its small size..please help...
23rd February 2014, 11:12 PM |#6  
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Transcend works with third part apps but I am waiting for update from Motorola which probably fix the otg on kitkat. So stay tuned.

Moto G
Last edited by tmacher; 23rd February 2014 at 11:23 PM.
25th February 2014, 09:58 PM |#7  
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Confirmed after ota update it works fine.

Moto G
9th July 2014, 07:25 AM |#8  
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Quote:
Originally Posted by tmacher

Confirmed after ota update it works fine.

Moto G

is (16) it working fine with moto g dusl sim 16gb?
16th March 2015, 06:02 PM |#9  
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Angry try unmount and mount pendrive again in settings.
go to settings>storage>unmount otg , then mount again pendrive . now open file manager and try using pendrive,
this works for me .

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