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Unable To Remove Lock Screen/PIN

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By UberSlackr, Senior Member on 10th April 2014, 10:50 PM
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5th August 2014, 12:45 PM |#11  
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Do you have foxfi certificate installed?

Sent from my HTC6525LVW using Tapatalk
 
 
5th August 2014, 09:09 PM |#12  
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Quote:
Originally Posted by ChrisNee1988

Do you have foxfi certificate installed?

Sent from my HTC6525LVW using Tapatalk

i did not install anything.
7th November 2014, 12:11 AM |#13  
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Did you ever solve the phone lock problem?
I have the same problem as the one you've described in this thread. Did you ever come to a solution on this one?
25th November 2014, 01:01 AM |#14  
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Settings - security - crecredentials storage - clear credentials

Worked for me
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28th November 2014, 01:07 AM |#15  
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Talking me 2
This also just worked for me thanks


Quote:
Originally Posted by MrRedPants

Settings - security - crecredentials storage - clear credentials

Worked for me

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4th April 2015, 12:14 PM |#16  
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Quote:
Originally Posted by jackie08

This also just worked for me thanks

Ditto. Clear certificates.
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15th April 2015, 10:56 AM |#17  
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figured it out
I managed to sort the issue out by clearing the credential storage on my device. It may not solve the issue for everyone.
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2nd May 2015, 10:10 AM |#18  
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Quote:
Originally Posted by UberSlackr

Only company email account used on the account is accessed through Gmail.

The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.

So I had this problem but only after this most recent update beginning may. And what I did was go to setting, then security, there should be a credential storage area. I cleared the credentials went back to lock screen and it wasn't greyed out anymore. I don't even know what activated this because all I did was add a pin just like you and then wanted it off and I couldn't. But I solved it. Hope it works for you. Good luck
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