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Help: Photos won't Auto Backup to Google photos anymore

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By dmaco, Junior Member on 29th June 2014, 07:12 PM
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Hi guys,
For some reason my photos on my HTC One 4.4.2 has stopped syncing to the usual Google+ Auto Backups that were working fine before this to Google+ photos. When I go onto the 'Photos' app, it's say it's 'Backing up, 201 to go... ' but it never finishes.

I have checked all options and everything is set to sync. In my Android setting, everything is checked to sync. I've no idea why my new photos will not back up to my Google photos account any more. Any help appreciated!

Thanks,
Darren.

Sent from my HTC One using Tapatalk
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6th July 2014, 12:41 PM |#2  
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Having the same probleme. It used to work fine but now it doesn't backup new photos..
Galaxy S4
15th July 2014, 08:47 PM |#3  
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It started working again for me. Go onto G+ settings, and backup settings and toggle the backup on/off. It seemed to fix it now.

Sent from my HTC One using Tapatalk
24th July 2014, 05:13 AM |#4  
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Camera
I have tried toggling off and back on and still it won't fix the problem. Haven't backed up since 4.4.3 update came I think, and every time I take a photo, I get a "google+ has stopped" message
GS4 GPE
30th July 2014, 04:47 AM |#5  
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I'm having the same problem. Toggling off/on did nothing.
5th August 2014, 04:09 PM |#6  
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Mine seems to be up to date and backing up now. Here's what I did:

Settings >Apps >All >Google+ >Clear data

Admittedly, I'm not a tech pro...but this seems to have just wiped the data on the phone client and restart/sync.
5th August 2014, 06:55 PM |#7  
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Quote:
Originally Posted by hunterjinx

Mine seems to be up to date and backing up now. Here's what I did:

Settings >Apps >All >Google+ >Clear data

Admittedly, I'm not a tech pro...but this seems to have just wiped the data on the phone client and restart/sync.

Clearing app data and cache will solve most problems.
30th July 2015, 05:44 PM |#8  
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Quote:
Originally Posted by dmaco

Hi guys,
For some reason my photos on my HTC One 4.4.2 has stopped syncing to the usual Google+ Auto Backups that were working fine before this to Google+ photos. When I go onto the 'Photos' app, it's say it's 'Backing up, 201 to go... ' but it never finishes.

I have checked all options and everything is set to sync. In my Android setting, everything is checked to sync. I've no idea why my new photos will not back up to my Google photos account any more. Any help appreciated!

Thanks,
Darren.

Sent from my HTC One using Tapatalk

Google may have recently addressed this issue:

Open the photos app
Hit menu icon (Top Left)
Select "Settings"
Select "About Google Photos" (Bottom of List)
Select the options menu (Top Right)
Select "Help and feedback"

The first thread there fully answered my questions regarding my photos not syncing. It was entitled "My photos aren't backing up" and was under the "popular" heading. There are a few reasons this might happen and this article seemed to address them all. Following it I was able to get my Droid Turbo (lollipop) to sync photos within minutes. Follow the steps exactly. Hope this is helpful.
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