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Duo camera issues.

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By dmystic1, Member on 29th March 2014, 04:11 AM
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23rd May 2014, 08:33 AM |#21  
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Ah, I see what you mean by tilted now. I don't think any rotational variance makes a difference, in fact I know some lenses are screwed into place so you will have that. For what it's worth mine is in approximately the same position. I hope they get it fixed for you.
If you are on stock recovery and ROM you should be fine.
 
 
23rd May 2014, 09:59 AM |#22  
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Ah, okay, it must be something else then. I was actually kinda hoping it was some obvious manufacturing defect. If it's going to repairs I'll share the results, but I asked them for a new copy because I haven't even really started using this one.
19th June 2014, 07:18 AM |#23  
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I'm facing the same issue. I tried using the phone on safe mode, but the problem still persists. Any other solution?
19th June 2014, 10:37 AM |#24  
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Quote:
Originally Posted by zainabahmd

I'm facing the same issue. I tried using the phone on safe mode, but the problem still persists. Any other solution?

I didn't find any solution for the problem. I returned the phone and they immediately send back a new phone so I don't know if HTC could repair it or what exactly was wrong with the old one.
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20th September 2014, 11:26 AM |#25  
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I saw the thread not resolve.So, I decided to share the solution.
It is a hardware issue,change the camera module.
18th January 2015, 05:44 AM |#26  
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Im having the same problem on a replcement M8 . I will be calling tombile tommorow
26th January 2015, 04:56 PM |#27  
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Same issue just started this morning
I just started experiencing the same issue with the "duo camera blocked" message. I removed the case and cleaned the lens, no difference. I had read before of apps interfering with normal camera functionality and was about to uninstall recently installed apps. Before doing so, I went back to the camera to try it again. In the process I accidentally switched to video mode. When I switched back to regular camera mode the problem resolved! Try switching to video mode, then switch back to standard camera!
24th September 2015, 10:37 AM |#28  
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For me, it was PanOMG by HTC that was causing the problem.
6th November 2015, 08:24 AM |#29  
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I used to work for an HTC insurance subsidiary as a repair technician. The real solution to this problem is to have the camera calibrated. When the rear facing camera is detached from the upper board or if the upper board is detached from the motherboard in the replacement process you will have to recalibrat it. when the rear camera is not calibrated properly it will not recognize duo focus and you will not be able to access several additional features that requires the use of duo focus. Because of security clearance issues I'm not able to provide the proper software to calibrate the camera to work. Sorry. But I thought everyone should know, nothing you guys are doing is wrong . The damn thing seriously just needs to be recalibrated.
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20th November 2015, 09:20 AM |#30  
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Thanks mate, that makes sense. Typical htc they will not tell you the reason for this happening but will get you to send it in, thereby forever keeping people in mystery as to why this happened. Just like the pink tint disaster on the m7 which we now worked out was a hardware problem. Yet their lack on communication meant that people would argue on the forum whether it was hardware or software. Htc phones are so badly made it's shameful.

By the way what was the name of the software that was used to calibrate duo camera?
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