HTC Tytn ii not booting

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My htc which is still default from factory freezes on start up. i have been advised that it needs a firmware upgrade but as i am unable to boot the phone up i am unable to upgrade the firmware. i am lost here i have been searching for hours to find a solution and can;t seem to find one so i thought i would ask you guys. it freezes on the screen smart mobility and doesn;t move from there.

Have you tryed to hard-reset?

To flash the original stock ROM via bootloader? as doesn't need to fully load os to flash.

i have tried to hard reset it now and it wont turn on now.

i got it to boot again after the hard reset but it did the same thing just froze on the smart mobility screen again. i had sent it in to be fixed but they wanted to charge me quite a bit to update the software and since i have 4 months till my contract is up i don;t want to pay it is there anyway i can give it the update whilst it is freezing during boot up

Try flash stock ROM via bootloader.

Camera button hold in press in stylus, stock rom "from wiki" now flash via usb or sd.

would you be able to suggest the best rom for me to use i have wm 6.1 the info it givews me is kais130 spl-3.29.0000 cpld-8 i have never done this before i just want to be sure i get the right one

You will need your carrier ROM as when flash will vendor check since not hard-spl'd.

thankyou so much for the help i was able to locate the correct rom and now my phone is working again you have been a great help

Glad you sorted, happy to help