Phone says "Type password to decrypt storage". PLEASE HELP I'm out of ideas

coal686 · Mar 21, 2016

na-dev99 said:
Hi, I am in a similar issue. Started a thread as well http://xdaforums.com/htc-one-m8/help/htc-m8-encrypted-message-locked-boot-t3335383
But in my case , bootloader is locked, S-ON, and there is no custom recovery as TWRP etc. I have been trying all the options and it always boots up to that encryption message. Please give me some ideas... Thanks.

suddug said:
Please direct. My phone is Sprint based and one evening when looked at it had the dreaded decrypt screen. I didn't do anything to get there.

Behold_this said:
Your phone didn't encrypt itself! There's a reason you can't circumvent this security and really people should not be helping you try to do so in this forum.

I have to agree with Behold_this. If you are just trying to reset the phone to get it back to a usable state, then that is fine. In that case, you can try a factory reset, run the RUU, or do what's suggested in the link quoted. If none of that works, I don't know what you could try.

However, if you are trying to break the encryption leaving the data intact, then that is not allowed for obvious reasons (one of which is that one could break into someone else's phone without permission).

If you have any questions or concerns about the policy, please feel free to send me a PM and we'll discuss it further.

Thanks,
coal686
Forum Moderator

suddug · Mar 22, 2016

coal686 said:
I have to agree with Behold_this. If you are just trying to reset the phone to get it back to a usable state, then that is fine. In that case, you can try a factory reset, run the RUU, or do what's suggested in the link quoted. If none of that works, I don't know what you could try.

However, if you are trying to break the encryption leaving the data intact, then that is not allowed for obvious reasons (one of which is that one could break into someone else's phone without permission).

If you have any questions or concerns about the policy, please feel free to send me a PM and we'll discuss it further.

Thanks,
coal686
Forum Moderator

Correctly said and I agree, I am not trying to break any encryption etc, just want the phone to be normal again, so it can be usuable. This is my sons phone, who has no idea about software, hardware issues, and one day showed this error. Whatever we do, I cannot bring this phone out of it. I have tried to unlock boot loader so I can get the original phone back but it won't unlock.

Once again, no foul play here, just need for it to start normally. At present had to get him to use an old phone that I had to get Sprint to activate in meantime.

Thanks, if you have a way please help direct .

coal686 · Mar 22, 2016

suddug said:
Correctly said and I agree, I am not trying to break any encryption etc, just want the phone to be normal again, so it can be usuable. This is my sons phone, who has no idea about software, hardware issues, and one day showed this error. Whatever we do, I cannot bring this phone out of it. I have tried to unlock boot loader so I can get the original phone back but it won't unlock.

Once again, no foul play here, just need for it to start normally. At present had to get him to use an old phone that I had to get Sprint to activate in meantime.

Thanks, if you have a way please help direct .

No problem. I wasn't making an accusation; I was just making sure the conversation was steered in the right direction. As for your issue, have you tried factory resetting the phone? There are other good suggestions in this thread: http://xdaforums.com/htc-one-m8/help/htc-m8-encrypted-message-locked-boot-t3335383

Suranjana12 · Apr 30, 2016

trandazzo1998 said:
I found out how to get to the bootloader/ recovery without fastboot off in the settings. I waited for the phone to die and once it did I plugged it in. Then I held down the power and volume down buttons and it didn't fastboot because it had died. Hope this helps someone!

Can you please explain the process in detail? Even I cannot access boot loader when I am holding the power and volume down button. I am stuck without any idea whatsoever. I don't have a spare phone either. I have never set a password for the phone. Will I loose all my data?

kmpksprabhu · Aug 7, 2016

HTC one m8 Verizon also has the same issue

Behold_this said:
Your phone didn't encrypt itself! There's a reason you can't circumvent this security and really people should not be helping you try to do so in this forum.

Dont give smart replies dude. ******* OEMs & Operators does all crap things to lock the HW we buy them paying times more than its price. I had the same problem one fine morning on my oustation trip. PATHETIC!! situation. It is sitting on my table as paper weight. Nothing could be done about it.

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Phone says "Type password to decrypt storage". PLEASE HELP I'm out of ideas

coal686

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suddug

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coal686

Senior Moderator / Developer Rel. / Mod Liaison

Suranjana12

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kmpksprabhu

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