USB 3.0 Problem with my Note 3

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zaid.khot3112

Member
Apr 2, 2012
41
3
Since the day i bought my note 3 i have been having problem with usb 3.0 connection. Whenever i connect it and click on usb 3.0 i get this error saying "unable to connect devices via usb 3.0" (See photo attached).And also in my pc , note 3 doesnt works with usb 2.0. Please help me out to solve this problem.

Things I Did to tackle this problem :
1. Used another USB 3.0 cable other than the original samsung.
2. Used another USB 2.0 Cable.
3. Used the second USB 3.0 port on my mother board.
4. Used all the USB 2.0 Ports on my mother board.
5. Removed USB Drivers and installed again.
6. Uninstalled USB 3.0 Drivers from device manager
7. Updated from Windows 8 to 8.1
8, Formatted my C Drive.

I Did all the things that i have mentioned but still no use. Plz Help me fix this ****. !! -_-
 

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a3plew

Senior Member
Aug 16, 2010
243
24
los angeles
I have the same issue. Have you found a fix yet? Just got a new laptop. never had usb 3.0 before. But every time I click usb 3.0 on my phone I get the message that I cant connect to other devices via usb 3.0.
 

a3plew

Senior Member
Aug 16, 2010
243
24
los angeles
Installed the Samsung drivers? Updated your BIOS? Do other USB3 devices work?

Sent from my SM-N9005 using Tapatalk 2
Yes drivers are installed. Tried kies and nothing. Then I tried reinstalling drivers and still nothing. Mtp works fine. But any time I touch the usb 3.0 option on my phone it disconnects and switches back to mtp. I get a notice saying unable to connect devices via usb 3.0. I dont have any other usb 3.0 devices to test with.
 

zaid.khot3112

Member
Apr 2, 2012
41
3
Installed the Samsung drivers? Updated your BIOS? Do other USB3 devices work?

Sent from my SM-N9005 using Tapatalk 2

Samsung Drivers are installed with proper CDC . Never tried updating BIOS . Other USB 3.0 devices like My WD HDD works just fine. I just now installed Win 7 64x Professional . Same problem . Also i tried to format the same Win 8.1 i had before. No solution yet.