[SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager

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sinclac

Senior Member
Jun 22, 2008
160
36
Nor Cal
nathanaelb said:
I've had the same problem trying to connect my S3 on Windows 7 64-bit, either with Kies installed or just as a media storage device. None of the above solutions worked for me, but then I read somewhere else on the net to use the original Samsung USB cable and that solved it - I can connect as a media storage device again!
I was using a USB cable from a 3rd party charger, not an official one. There must be something slightly different in the wiring of the proper Samsung USB cables.

Hope this helps someone.
Nathanael
Click to expand...
Click to collapse

Thanks just use the cable that came with it and it worked.
 
C

CrEdge

Senior Member
Mar 2, 2013
119
8
rorycupen said:
21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.

Hope this helps!
Click to expand...
Click to collapse

I tried around 5 different solutions, but this fixed it. Just wow. Thanks, next time I'm not installing outdated Windows Updates (the May 2012 "driver update" was the first failure that probably started it all).
 
A

Akwiz

New member
Mar 30, 2012
4
2
Not a regular poster and didnt read the whole thread, but I spent a lot of time trying to fix this and FINALLY got something to work. So for people looking for a solution here is what I did, was pretty simple.

FYI - I too had no upperfilters key listed

On my Sx2 hercules, I went to Settings > More > USB utilities > pressed on "Connect storage to PC"

It then said to connect USB cable. If you conncet while it says this windows will install android driver and two others, NOT the MTP driver which always fails.

After these drivers install, unplug the phone, plug it back in and turn on mass storage. Works great.

Hope this can help someone :)
 
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caine0001

caine0001

Senior Member
Apr 1, 2013
154
43
How Kies and drivers installed for me....

LichtiMC said:
Hey people...
Just wanted to post a solution to a problem apparently a lot of users are experiencing...

When you first attach your phone to the pc by USB, the drivers have to be installed. (Here is a good ressource, where you can always dowload the latest drivers extracted from the Samsung Kies Package: http://xdaforums.com/showthread.php?t=1655286)

Now it could happen, that all of the drivers install successfully, but one of them, the "Samsung Mobile MTP Device", which cannot be installed, since there's always a CODE 10 (This device cannot start).

As I searched for quite a while for a working solution with no luck (there are different solutions, but none of them worked for me, as in my case it wasn't a faulty-driver problem...), i finally remembered a solution to a similiar case with a DVD-RW Drive. I tried the same process with my actual driver problem, and it worked right away... :good:

HERE's THE SOLUTION:
  1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
  2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
  3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
  4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
  5. Once found, you see a string value called UpperFilters --> DELETE IT!
  6. Finished! :) Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
Here an explanation about UpperFilters and LowerFilters if you want to know more: http://djlizard.net/2007/04/30/230/

Maybe this short tutorial can save you some time... =)

Best regards to all of you!
Click to expand...
Click to collapse

I got Kies and the proper drivers to install by simply doing one thing. I reinstalled the latest version of Java (I read this solution somewhere else, but I can't remember where to give proper credit). Before that Kies kept stalling forever and the driver I was trying to install wouldn't. So anyway, while I was installing Java again it gave an error that there was a problem with .net Framework 4. It was something about how something messed with the Extender or installed an Extender or something like that. It asked if I wanted the installation to correct the problem and I said yes. Well after that the Java install went on without a hitch and I rebooted my machine and ran the install for Kies and the drivers and it went without a hitch. And it is the latest version of Kies, the one that gives everyone trouble. I think that it is a .net Framework problem. Anyway that worked for me, I hope this helps someone else.
 
Bill720

Bill720

Forum Moderator
Staff member
Mar 13, 2013
889
704
AT&T HTC One
Moto X Style (Pure)
solution

For anyone else experiencing this problem with a Samsung GalaxyS (or newer) device after installing CM10 or AOKP or similar, I found that while none of the solutions suggested in this thread worked, I did find a much easier way to fix the problem. Simply locate the phone in device manager, choose "update driver", pick "browse my computer for driver software", then "let me pick...", then choose "Mass storage" or "USB Mass storage device". If you pick any of the existing "Samsung Android USB Modem" items, the computer will continue to not play nice with the phone.


bill
 
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W

wicpp

Senior Member
Dec 14, 2007
56
7
Update your windows media player

I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.
 
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Y

yokio7

Guest
wicpp said:
I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.
Click to expand...
Click to collapse

xD i dont know what it relation btween windows media player and my tab but it works for me too :D
thanks a loooooot :D
 
G

GodsGift

Senior Member
Sep 16, 2008
177
11
Outstanding..... this worked perfectly.

I have a new Galaxy S4 and my home PC sees it fine (XP SP3), a colleagues work PC (windows 7) sees it fine but my work PC (XP SP3) couldnt see it.

I tried reinstalling Kies, uninstalling Kies, installing USB drivers, installing latest MEdia Player etc .... No solutions worked.

Then I read this and BOOOM all good.


Thank you soooo much!
 
L

lcompare

Member
Dec 14, 2010
11
1
Montevideo
leandro-compare.com
I don't have UpperFilters

I don't have that key either.

Is there any other solution?

Thanks


LichtiMC said:
Hey people...
Just wanted to post a solution to a problem apparently a lot of users are experiencing...

When you first attach your phone to the pc by USB, the drivers have to be installed. (Here is a good ressource, where you can always dowload the latest drivers extracted from the Samsung Kies Package: http://xdaforums.com/showthread.php?t=1655286)

Now it could happen, that all of the drivers install successfully, but one of them, the "Samsung Mobile MTP Device", which cannot be installed, since there's always a CODE 10 (This device cannot start).

As I searched for quite a while for a working solution with no luck (there are different solutions, but none of them worked for me, as in my case it wasn't a faulty-driver problem...), i finally remembered a solution to a similiar case with a DVD-RW Drive. I tried the same process with my actual driver problem, and it worked right away... :good:

HERE's THE SOLUTION:
  1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
  2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
  3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
  4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
  5. Once found, you see a string value called UpperFilters --> DELETE IT!
  6. Finished! :) Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
Here an explanation about UpperFilters and LowerFilters if you want to know more: http://djlizard.net/2007/04/30/230/

Maybe this short tutorial can save you some time... =)

Best regards to all of you!
Click to expand...
Click to collapse
 
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G

Gursimran Singh

New member
May 25, 2013
1
0
Not solved

I cannot find anything as portable devices
screen shot (tell me if i m looking at a wrong place)
 

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W

White Hat

Member
Jan 7, 2010
8
0
Pennsylvania
Bill720 said:
For anyone else experiencing this problem with a Samsung GalaxyS (or newer) device after installing CM10 or AOKP or similar, I found that while none of the solutions suggested in this thread worked, I did find a much easier way to fix the problem. Simply locate the phone in device manager, choose "update driver", pick "browse my computer for driver software", then "let me pick...", then choose "Mass storage" or "USB Mass storage device". If you pick any of the existing "Samsung Android USB Modem" items, the computer will continue to not play nice with the phone.


bill
Click to expand...
Click to collapse


Bingo and voila!!!!

Thanks, Bill. Your answer was exactly the solution that worked for me.

What is great about this approach is the the PC sees the phone as two additional partitions, making file transfers a breeze.
 
F

ferossan

Senior Member
Jan 19, 2011
108
38
Santiago
wicpp said:
I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.
Click to expand...
Click to collapse

+ 1
 
S

ssvillamor

Member
Jun 17, 2013
19
2
Apps & Games
Xiaomi Poco F1
Whoahhhhhhh.... Thats it!!!

Thats libusb0.sys should not be in the MTP driver.

It should be in the USB driver..


libusb0.sys forces its way to samsung MTP driver

making it conflicting with wpdusb.sys and wudfrd.sys....


The device manager cannot finished recognizing the Device and cannot fetch its model name.

That upperfilter libusb0.sys what makes these device manager always refreshes............

Thats IT!!! spread the words.........
 
catnapped

catnapped

Senior Member
Oct 26, 2009
252
49
Absolutely INSANE how that worked...no way would I ever have figured that out if you hadn't posted it! :good:
 
S

shlomoreuven

Senior Member
Dec 26, 2012
95
3
Still not workin in note 2

I followed all the instructions written here and have not yet found a solution, I gave up, who can help me?
 
P

ptolomeo

Senior Member
May 24, 2010
248
54
It worked like a charm. I would never have figured out the solution by myself. Thank you.
 
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    L
    LichtiMC
    Hey people...
    Just wanted to post a solution to a problem apparently a lot of users are experiencing...

    When you first attach your phone to the pc by USB, the drivers have to be installed. (Here is a good ressource, where you can always dowload the latest drivers extracted from the Samsung Kies Package: http://xdaforums.com/showthread.php?t=1655286)

    Now it could happen, that all of the drivers install successfully, but one of them, the "Samsung Mobile MTP Device", which cannot be installed, since there's always a CODE 10 (This device cannot start).

    As I searched for quite a while for a working solution with no luck (there are different solutions, but none of them worked for me, as in my case it wasn't a faulty-driver problem...), i finally remembered a solution to a similiar case with a DVD-RW Drive. I tried the same process with my actual driver problem, and it worked right away... :good:

    HERE's THE SOLUTION:
    1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
    2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
    3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
    4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
    5. Once found, you see a string value called UpperFilters --> DELETE IT!
    6. Finished! :) Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
    Here an explanation about UpperFilters and LowerFilters if you want to know more: http://djlizard.net/2007/04/30/230/

    Maybe this short tutorial can save you some time... =)

    Best regards to all of you!
    View
    21
    R
    rorycupen
    Samsung Mobile MTP Device Code 10 error - Fix

    Samsung Galaxy SII - Epic 4G Touch - SPH-D710

    To Fix Driver issue ...

    1. Close Kies, if open on your computer
    2. Disconnect your phone from the USB port on your computer
    3. Ensure USB debugging is selected on your Phone
    4. Edit the Registry - Regedit
    5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
    6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
    7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
    8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
    9. If you see UpperFilters in the 'Name' column .. Delete it.
    10. Plug your phone back into the computer via USB
    11. The driver should be automatically installed
    12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
    14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
    15. Plug your phone back into the computer via USB
    16. The driver should try to install and automatically Fail
    17. Disconnect your phone from the USB port on your computer
    18. Now delete the UpperFilters in the 'Name' column .. that you just created
    19. Plug your phone back into the computer via USB
    20. The driver should be automatically installed
    21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.

    Hope this helps!
    View
    7
    W
    whoisrich
    Thank you for this, was trying to get a Samsung Galaxy Note to connect.
    After having to manually point it to the drivers folder, they installed but would not start.

    The registry keys seemed a little different to how you described, I am on Windows 7 64-bit, but found:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\
    Deleted the value "UpperFilters", plugged the USB back in, and it worked!

    Now can happily sync using the Samsung Kies software.

    ( Note to others, backup first, right click the key tree you are editing, choose export. Run the .reg to restore any screw ups. )
    View
    4
    G
    GusBH123
    How I fixed the error. Another way to try.

    Hi.

    I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
    (I`m not allowed to post links here)

    And i went into Settings > More > Application Manager > All

    Look for Media Storage, and clear the data.
    Look for MTP Application, and clear the data.

    After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

    After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

    I hope it help some of you guys. :fingers-crossed:
    View
    3
    W
    wicpp
    Update your windows media player

    I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.
    View

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