I read a lot of horrible storys about LG's RMA :|
It's not my phone by the way. I think I will try an RMA and buy a new one at the same time ... does anyone know what that could cost me?
LG has no RMA, they got a repair service. Just send it to them, they are the manifacture of the phone, even though you heard terrible stories. And a new 16gb model costs 350$, 32 gb around 400$. I hope the owner isn't that mad about it