I have a UK Advent Vega Tetra Note 7 (the Currys /PC World version) with a slide cover. Lately the touchscreen has been exhibiting a few intermittent problems. The most annoying is that when I hit a soft key or type a letter, the screen registers multiple touches. This is extremely frustrating when I hit the back button, only to close the entire application.
The pinch and zoom sometimes plays up to. I thought that might be related to the already-identified issue over the black area to the sides of the screen being touch sensitive when they really should not be. It means that your palm often inadvertently acts as a second finger when scrolling, and zooms the screen. However the problem seems deeper, as it can happen even when being careful not to touch the bezel. And if you hold the black area off to the side of the screen, it brings up a menu.
When browsing, occasionally the touch and hold works a bit randomly, for example, when you hold a link that you want to bring up in a new tab.
I have factory reset the tablet and the problem disappears, only to reappear later. And it isn't constant either - it comes and goes.
I wonder if the issue has something to do with the magnetic slide case? Or do users without the case also experience problems? It really is a pity, as this is a great tablet otherwise.
The pinch and zoom sometimes plays up to. I thought that might be related to the already-identified issue over the black area to the sides of the screen being touch sensitive when they really should not be. It means that your palm often inadvertently acts as a second finger when scrolling, and zooms the screen. However the problem seems deeper, as it can happen even when being careful not to touch the bezel. And if you hold the black area off to the side of the screen, it brings up a menu.
When browsing, occasionally the touch and hold works a bit randomly, for example, when you hold a link that you want to bring up in a new tab.
I have factory reset the tablet and the problem disappears, only to reappear later. And it isn't constant either - it comes and goes.
I wonder if the issue has something to do with the magnetic slide case? Or do users without the case also experience problems? It really is a pity, as this is a great tablet otherwise.