[Q] Galaxy S2 backup and restore issues
I apologise in advance for my limited knowledge, I am not as techy as I would like to be, but here is my issue:
I have a Samsung Galaxy S2 (GT-I9100T) running Android 4.1.2. I made a habit of backing everything up on Kies version 220.127.116.1191_9.
Kies claims to have backed everything up but when my phone had some issues and was wiped, I tried to restore which worked fine except my sms messages where not restored. I have 3 years worth of sms's that are important to me.
Likewise, messages and content within programs like viber no longer appear but program content like say Whatsapp does.
My internet searches on resolving the matter lead me to here; can someone please bestow some of their wisdom upon me and help me get the complete backup back on my phone?