4.2.2 Missing Page Buddy...Broken or removed?
I know I've seen a few posts on this, but I nagged Samsung support for about an hour and a half today regarding the disappearance of Page Buddy (where you can switch to a S-Pen specific page when taking the S-Pen out). Even the Settings (under Display) are missing for it. First tech support wanted me to reset from factory, I did so since I had backups, but no change. He then wanted me to send my device to Samsung for them to fix it. I wasn't going to do that.
I finally nagged enough to get his supervisor. The supervisor told me that it had been removed and that it was just the way it was. I kept arguing to get him to submit to development as there is nothing "official" that he could provide that says they removed it and they should treat it as a bug. I still have a Page Buddy Service running under the Application Manager, so that tells me that it's still there, just not running correctly. So until they have some official documentation they can provide that it was indeed removed, then it should be treated as broken. In the end, he did take my info and said he'd submit my info to the correct group to respond to it.
He told me that no one else had reported it, yet I've seen many folks complaining about it being missing. If you used it and want it fixed, please contact their support (call or online chat), can have them reference my chat number (LTK111790921725X) and ask them to fix it.