Originally Posted by sanders539
He said it is not being recognized at all. He has HTC sync manager already.
Sent from my phone using an app
Weird. HTC Sync I believe includes the drivers for the One. Has he tried uninstalling HTC Sync Manager from his Applications, restarting his mac, and redownloading and installing? That may help.
If not, have him try Android File Transfer. It allows him to transfer files, music, etc from his mac to the One, and vice versa.
Have had way too many phones to list. Currently HTC One on Verizon Wireless.
I like Apple & Android equally. Shocker, I know.