Are you saying that in your case you can't see it with the naked eye but only with a camera?
Display problem/yellowish left side
- Thread starter Erethnor
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Are you saying that in your case you can't see it with the naked eye but only with a camera?
Soooo, wait, lemme make sure I understand this correctly: You can't really see the problem with the naked eye, and you still can't see it even now, and the only way it ever shows up is when you use a camera to take a picture of your screen, and even then only under certain brightness levels, certain ambient light scenarios, and on certain shades of grey...
So, remind me again, what exactly is the problem?
P.S. I'm not really trying to be a smart ass here or anything. Believe me, I am really hardcore about anything I have to look at or look through (screens, windows, glasses, etc.), so if there's even some kind of minor defect here, I'm really concerned about that. However, if you're basically telling me that this issue is invisible to the naked eye, then as far as my naked eyes are concerned, there is no problem. That's all...
I can only speak for myself and I can't see it with the naked eye. I've never seen another SGS2 so I don't know if the issue comes in varying degrees of severity. I got involved in this thread because I posted that my phone was fine and the OP said prove it. When I took the pic I saw the discoloration that's being discussed. No one's been able to post a pic that doesn't show the discoloration so I'm not questioning that it's there either by design or as a defect. Others like me probably want to know what it means in real life which is why I posted pics and asked the people that were most vocal to post something other than a test background showing the issue. And that brings us to today...
I'm his counterpart. It's by no means disastrous, but I noticed it with both of my phones within minutes of normal use. That's my problem.
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You know what's funny eallan, if you posted that this bothered you and people started flaming you for it I'd be the first to leap to your defense. You have very high expectations and this phone is certainly not cheap. Without a doubt there are people that share your standards and, knowing what we now know, wouldn't purchase the phone because of it. So, you've actually helped them. I got rid of a two week old G2X because it had LCD screen bleed in the corners (among other issues) and it was driving me nuts. So, I'm not totally without standards either. Sharing a range of perspectives allows people to see where there expectations fall and make informed decisions. That's always good and what discussion forums are for.
Then if you, your family, your friends and your colleagues can't see it with the naked eye, whether at 0%, 10% or whatever, then as you said originally you don't have a problem.
Cameras can see parts of the spectrum that the human eye cannot and they can pick up things that we can't.
The phone was designed for humans and in your case it seems to be fine so you shouldn't worry about it. Colonel Steve Austin, on the other hand, is going to be very dissapointed with his SGS II.
Sent from my Hero using XDA App
I finally see the the yellow tint thing. But it doesn't border me because I had to sent the screen brightness to the lowest level and even used the screen filter app to set the brightness level extremely low for if to be noticeable. So I dont think this is a big problem.
Sent from my GT-I9100 using XDA App
Sent from my GT-I9100 using XDA App
I can see the problem on almost every screen, even with maximum brightness...
Unfortunately, the store where i bought the device doesn't allow to rma on products that had the seal broken (i had to broke the box seal to turn on the device, as it is obvious) and says that will only allow me to replace it if samsung replaces devices with this problem...
So, or i sell it and lose some money, or i need to lose time to create a software screen filter...which probably will not be good enough to present a good quality image...
Unfortunately, the store where i bought the device doesn't allow to rma on products that had the seal broken (i had to broke the box seal to turn on the device, as it is obvious) and says that will only allow me to replace it if samsung replaces devices with this problem...
So, or i sell it and lose some money, or i need to lose time to create a software screen filter...which probably will not be good enough to present a good quality image...
I think I may have a slight yellow tint on the left hand side, but I only notice it if I really look for it.
I'm more concerned about the blue tint when I tilt my screen.
I briefly had an SGS1 last year which had a terrible mesh effect on grey backgrounds, which thankfully I cannot see on this model
I had the yellowish/darker left side as well, so I returned it and will refunded.
I hope Samsung will react in a statment or anything.
If yes, I will buy SGSII again, especially if they will be able to resolve the defect.
If not, then I will choose another brand and forget Samsung.
I hope Samsung will react in a statment or anything.
If yes, I will buy SGSII again, especially if they will be able to resolve the defect.
If not, then I will choose another brand and forget Samsung.
Can you post a pic or two showing the discoloration in apps that you notice it in most? From your description, and knowing it gets amplified by the camera, yours might be a good extreme example. So far, no one's seen a pic of the discoloration in a real world example; only the gray background. It would be helpful in understanding whether it effects different devices to varying degrees or whether we all just have different standards.
If it's as bad as you say, how are you going to sell it? And why wouldn't you send it to Samsung to repair it?
It's a shame I didn't get photos of mine before I returned it was visible pretty much everywhere. High brightness settings reduced the problem but didn't get rid of it completely.
Having seen the photos you posted however has given me confidence in getting a replacement since they don't seem to have this problem at all, if it's there it's very subtle. They do seem to show a slight blue tint in parts of the screen but that might be caused by the camera. Even if it is visible it would be a lot less annoying than a brightness gradient across the screen like I had.
For comparison, here's a picture of my phone with the gray test screen. Maybe you guys can use it to compare yours. I never posted it originally once I realized my phone had it too. It's at 10% in a fairly dark room.
Some are trying to tell us, that this issue is not visible in real life. Please stop claiming that. On my SGS 2 it was visible in a lot of applications so I returned the phone and I'm not glad about this. So please stop telling us that we are seeing ghosts. Be happy with your phone and ...
Where was it said the issue is not visible in real life? Let's assume that on a scale of 1 to 10, ten being worst, my phone's a 1. It sounds like you and couple of others got 10s. And how do you know more phones aren't like mine than yours? Who knows where the majority of phones fall in? People sharing pics (good and bad) helps determine that. So far, there haven't been any bad pics of the issue on anything but a gray screen. Hopefully somebody will post some soon showing the issue as it would appear in everyday use because I'm assuming that's what counts for most people. And everyone's expectations are different and what is totally unacceptable to you may not be to someone else. Sharing objective information allows them to decide. I certainly can understand your disappointment but trying to make the problem worse than it is only serves to freak people out and doesn't really accomplish anything.
I'll see if I can get a picture later. It's subtle but there. SwiftKey should show it.
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Well the Yellowish line is completely visible. With Naked eye, yes. It's definitely a bad bad fault of Samsung. Getting mine tomorrow, just hoping that I will be on the Non Yellow listFor comparison, here's a picture of my phone with the gray test screen. Maybe you guys can use it to compare yours. I never posted it originally once I realized my phone had it too. It's at 10% in a fairly dark room.
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7Just got my new SGS2 3 days ago, really liking it but stumbled into a screen problem and would like to know if it's just me/it's normal/I need to change a setting to fix the problem.
Just like the title says, the left side (about 1/3) of my screen changes the colour of the image to a more yellowish tint. This seems to happen just when the brightness is quite low, and tends to disappear when close to 100%.
It is rather subtle, but can be seen where there's white text on a darker background (white characters become darker the closer they are to the left border), or when looking at an uniform colour.
I created this test page to make the problem more apparent: http://fiddle.jshell.net/qFxsC/1/show/
When visiting it on the S2 browser and setting browser brightness to around 20%, it becomes quite visible.
Anybody else with the same problem?
EDIT:
We still DO NOT have pictures of a phone WITHOUT the problem described above!
If you believe your SGS2 has a perfect screen, please post pics of the notification area taken in the dark at both 0-20% brightness and 100% brightness!
UPDATE
Various websites have started to talk about this problem, linking to this thread:
- http://mobile.engadget.com/2011/05/30/is-your-galaxy-s-iis-display-yellow-on-the-left/
- http://pocketnow.com/android/samsung-galaxy-s-ii-screen-problems-trouble-in-paradise
- http://www.onlinesocialmedia.net/20...2-s-ii-screen-problems-users-en-masse-report/
- http://gsmarena.com/samsung_galaxy_...y_uneven_brightness_yellow_tint-news-2719.php
I have just sent an email to GSMarena asking if they could check the unit they reviewed to see if it has the same problem. Of all the phone reviews I have seen, theirs seems to be the most focused on image quality, I'm sure that if their unit doesn't have this problem, they would be able to take clear shots of a flawless screen.
EDIT:
GSMarena took screens of their unit using the above test link, and while so far I believe theirs is the best looking display that we have seen so far, it *STILL* has the problem.
I am going to link this thread to samsung UK next, in the hopes they will give an official answer acknowledging the problem.
EDIT:
latest firmwares seem to fix this problem or at least make it much less noticeable.5Wow, a lot was covered in the past couple of pages. Some I wish I knew before I bought the phone. Here's what I've taken away:
1) The variance from screen to screen in SAMOLED is high. The poster who saw 11 phones each with screen variations from each other is pretty telling. I also did a search on "amoled screen problems" and forum posts popped up for pretty much every brand of phone that has the screen. Bottom line is you get brighter colors, blacker blacks, and along with that more risk that individual phones will perform differently. For those seeking perfection it doesn't look like SAMOLED offers any guarantees.
2) Expectations are different. I think I lucked out as there really isn't anything noticeable to me in everyday use. But because screens vary so much (see #1) it's really luck of the draw and may be that way for a long time unless technology and/or production processes improve. The response to this comment will probably be "but I owned a (insert phone here) and it never had any screen problems." From what I just read I'd ask if you saw them all? There might be something particularly funky with the new 4.3" screen or the SGS2 production process but apparently AMOLED has some drawbacks in every application.
3) If you accept that AMOLED has inherent flaws, Samsung obviously knows this. I read an interesting article that said the only reason Apple didn't go with SAMOLED in the iP4 was concerns about inventory being sufficient. I'm assuming they did a little research before considering the technology. You guys make it sound as if Samsung has three guys in a rice paddy designing and building their phones. They probably have hundreds of people in R&D, production, and QC with a million dollars of equipment at their disposal. A 95% quality benchmark is relatively easy to hit. Each point beyond that doubles in cost so 98-99% is a likely target. They probably have some sort of allowable flaw rate of "X per 1,000 units." If they're like every other company they continually pull random samples off the line to make sure they're hitting their QC benchmarks and tolerances. In short, they know when there's issues and they're willing to accept them to a prescribed threshold. Because we got phones early in the production process the "X per 1,000" may have been much higher than projected. Regardless, those waiting for some type of massive recall or mia culpa from Samsung are probably going to be waiting for a long time.
4) I posted pics of my phone for everyone to see and given the chance to swap it for a perfect specimen I'd probably avoid the hassle and keep it. It's literally fine for me. If in looking at the pics what's shown doesn't meet your standards, wait a couple months before making a purchase. Apparently mine's a better specimen and there's risk that whatever you get could be worse. Of course, what's good for some is awful for others so without a specific phone in front of you I guess its really hard to see where in the spectrum your expectations may fall.
So, basically, here are the options:
1) For those buying now, live with what you get and hope later production runs improve. Then, get your screen replaced under warranty at some point in the future.
2) Return the phone and re-buy a better specimen at some point in the future should things improve.
3) If you buy now and get a really crappy specimen, exchange it within the 7-28 day DOA window until you get an example you can live with hoping "perfect" might be available in the future.
4) For those importing the phone to the U.S., you should really consider the risk that exists. If you get a crappy specimen, you'll either have to ship it back to the UK or have Expansys do it for you. Since each phone seems to vary wildly the next one could be better or worse. Knowing what we know now I probably wouldn't have gotten the phone or waited a few months for things to shake out.
To those that are happy (I am), enjoy your phone. To those that aren't, pick one of the three options above. While storming the castle with pitchforks and torches makes for great theater, it rarely accomplishes anything. The SGS GPS issue was legend and much worse than this as it effected every phone. It took Samsung six months to react and they never publicly declared it an issue. So this thread can grow to a 1,000 pages and every online site could post a story a month about the SGS2 screen and nothing may ever happen since, like I said above, Samsung was most likely aware of the issue before we were.
Food for thought.4
Why not cut the attitude and just take a picture of your screen. There is no need for hostility. We are all trying to help each other right?
And you cant blame people that dont even know you for not trusting your word. So do the most logical thing, snap a picture. That is how science work. Evidence.
I am not saying i dont trust your word i am just saying that the rabbit is in your hat and you cant just tell people you have a rabbit in the hat without actually pulling out the rabbit and showing people.4To everyone that went out of his/her way to tell us to get a grip: please drop it, this is clearly not the thread best suited for you.
I created this thread because I could see the problem even on the homescreen - the webpage came later, so that I could have a test case where it would be reliably absolutely obvious.
Some of you are happy with a less than perfect product.
Not me and obviously not a fair few other people, or this problem would've never even hit endgadget and all the other sites otherwise.
I want a flawless smartphone, and I will either RMA my SGS2 till it gets fixed, or buy another phone.
If you decided that your SGS2 is good enough, I don't see why you are implying that we should be happy with it as well. Do you see anybody suggesting you should RMA the phone you are happy about?
Also, I don't see why I should accept a flaw on my phone because your HDTV/LCD monitor/dishwasher display has one as well. My monitors and TVs are absolutely perfect, and I won't settle for anything less than that.3
Please don't mistake my intentions. From my post and thanks count you should be able to tell I'm not a troll. I don't for a munute doubt that there is an issue with the screen as outlined originally. I think the debate is over the severity of the problem, number of phones impacted, and whether each phone has the problem to the same degree.
Someone posted a screen shot of their phone a couple of pages back and proudly said, "see, my phone doesn't have it." He was corrected within minutes. He didn't have a problem and now he does. If the actual user of the phone can't detect the problem it can obviously be pretty subtle.
People that may be looking at purchasing a SGS2 could easily read this thread and think the phone's a disaster. That would be a shame. My counterpoint isn't by any means a personal attack or a denial of the issue. But, as in all discussion boards, exploring different viewpoints and sides of an issue should be healthy and welcome.
Expectations are personal. If yours haven't been met than by all means pursure any path you choose to rectify the situation. But just as it would be unfair of me to tell you what your expectations should be, the same holds in reverse when I offer a different viewpoint.
My wit sometimes doesn't translate well though the pen. If I offended anyone I'm sorry. Also, from PMs I've received, I'm not the only one that feels this way.
