Capture a logcat please to capture the FC. This will show us what is causing the error.
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Hi there I hope this is what you require I'm new to this.
05-05 20:34:09.376 3072 6036 V ApplicationPolicy: isApplicationStateBlocked userId 0 pkgname com.android.email
05-05 20:34:09.411 3072 3333 V SmartFaceService - 3rd party pause: onReceive [android.intent.action.ACTIVITY_STATE/com.android.email/create]
05-05 20:34:09.571 18596 18596 W ContextImpl: Implicit intents with startService are not safe: Intent { act=com.android.email.EXCHANGE_INTENT } android.content.ContextWrapper.startService:506 com.android.email.ExchangeUtils.startExchangeService:52 com.android.email.activity.Welcome.onCreate:330
05-05 20:34:09.616 5784 5992 W ContextImpl: Implicit intents with startService are not safe: Intent { act=com.android.email.ACCOUNT_INTENT } android.content.ContextWrapper.bindService:529 com.android.emailcommon.service.ServiceProxy.setTask:173 com.android.emailcommon.service.ServiceProxy.setTask:153
05-05 20:34:09.661 3072 3333 V SmartFaceService - 3rd party pause: onReceive [android.intent.action.ACTIVITY_STATE/com.android.email/pause]
05-05 20:34:09.681 3072 3333 V SmartFaceService - 3rd party pause: onReceive [android.intent.action.ACTIVITY_STATE/com.android.email/create]
05-05 20:34:09.751 16885 16897 D BadgeProvider: query, [selection] : package='com.android.email' AND class='com.android.email.activity.Welcome' AND extraData='base_extra_badge'
05-05 20:34:10.471 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:10.501 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:10.691 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:15.311 18596 18596 I dalvikvm: Could not find method android.app.enterprise.ExchangeAccountPolicy.isIncomingAttachmentsAllowed, referenced from method com.android.email.activity.MessageViewFragmentBase.checkDPM_Attachments
05-05 20:34:15.456 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:15.791 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:15.921 3072 3312 D SSRMv2:CustomFrequencyManagerService: acquireDVFSLockLocked : type : DVFS_MIN_LIMIT frequency : 1200000 uid : 10133 pid : 18596 pkgName : com.android.email@14
05-05 20:34:16.106 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:16.486 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:16.586 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:16.746 3072 3603 D SSRMv2:CustomFrequencyManagerService: releaseDVFSLockLocked : Getting Lock type frm List : DVFS_MIN_LIMIT frequency : 1200000 uid : 10133 pid : 18596 tag : com.android.email@14
05-05 20:34:17.381 18596 18596 W System.err: at com.android.email.activity.MessageListXL.onPrepareOptionsMenu(MessageListXL.java:1488)
05-05 20:34:19.151 18596 18596 E AndroidRuntime: Process: com.android.email, PID: 18596
05-05 20:34:19.151 18596 18596 E AndroidRuntime: at com.android.email.activity.MessageViewFragmentBase.checkDPM_Attachments(MessageViewFragmentBase.java:20131)
05-05 20:34:19.151 18596 18596 E AndroidRuntime: at com.android.email.activity.MessageViewFragmentBase.onClick(MessageViewFragmentBase.java:5379)
05-05 20:34:19.151 18596 18596 E AndroidRuntime: at com.android.email.activity.MessageViewFragment.onClick(MessageViewFragment.java:1635)
05-05 20:34:19.161 3072 3083 W ActivityManager: Force finishing activity com.android.email/.activity.MessageListXL
05-05 20:34:19.216 3072 3072 D CrashAnrDetector: processName: com.android.email
05-05 20:34:19.216 3072 3072 D CrashAnrDetector: broadcastEvent : com.android.email system_app_crash
05-05 20:34:19.216 3072 3333 V SmartFaceService - 3rd party pause: onReceive [android.intent.action.ACTIVITY_STATE/com.android.email/pause]
05-05 20:34:21.006 3072 3558 I WindowState: WIN DEATH: Window{42ebcd18 u0 com.android.email/com.android.email.activity.MessageListXL}
05-05 20:34:21.011 3072 3583 I ActivityManager: Process com.android.email (pid 18596) (adj 0) has died.
05-05 20:34:21.011 3072 3583 W ActivityManager: Service crashed 2 times, stopping: ServiceRecord{45af9f48 u0 com.android.email/.service.EmailDebugService}
05-05 20:34:27.081 16885 16897 D BadgeProvider: query, [selection] : package='com.android.email' AND class='com.android.email.activity.Welcome' AND extraData='base_extra_badge'
05-05 20:34:27.516 16885 16898 D BadgeProvider: query, [selection] : package='com.android.email' AND class='com.android.email.activity.Welcome' AND extraData='base_extra_badge'