[Q] Problem with backup Imei

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Hi guys!
I have a problem with the application QPST, Start the 'Software Download' application but get the following error: could not connected to the pc QPST server.
The application runs but does not detect my phone
The phone displays a message: can not find software on your PC to recognize your device. You must install Service Pack 3, Windows Media Player version 10 or higher for Windows XP. You can download and install Samsung Kies to synchronize data with your device.

My PC is Windows 7, I have installed the drivers and Samsung Kies.

PS: Excuse for my Inglés but I'm using the Google Translator.

thanks

Originally Posted by b3tico

Hi guys!
I have a problem with the application QPST, Start the 'Software Download' application but get the following error: could not connected to the pc QPST server.
The application runs but does not detect my phone
The phone displays a message: can not find software on your PC to recognize your device. You must install Service Pack 3, Windows Media Player version 10 or higher for Windows XP. You can download and install Samsung Kies to synchronize data with your device.

My PC is Windows 7, I have installed the drivers and Samsung Kies.

PS: Excuse for my Inglés but I'm using the Google Translator.

thanks

Hi,
I had same problem when lounching app from explorer, look for icon of running server in your try and then right click ... software download..
It worked for me. Of course, you need to run config before and it should find your phone.
Hope this helps you and maybe some others.

BR
N

Originally Posted by b3tico

Hi guys!
I have a problem with the application QPST, Start the 'Software Download' application but get the following error: could not connected to the pc QPST server.
The application runs but does not detect my phone
The phone displays a message: can not find software on your PC to recognize your device. You must install Service Pack 3, Windows Media Player version 10 or higher for Windows XP. You can download and install Samsung Kies to synchronize data with your device.

My PC is Windows 7, I have installed the drivers and Samsung Kies.

PS: Excuse for my Inglés but I'm using the Google Translator.

thanks

Try to reinstall Kies or Samsung USB Driver? Or run QPST as administrator? Did you switch your phone into "RNDIS+DM+MODEM" mode?
Hope I can help you. But I am only a newbie here