pffft. I would be willing to do this more full time, but that requires me to charge a lot more and a monthly fee. As of right now I'm only charging for up front donations. You guys want to pay on a monthly basis and I will make this service a much higher priority, but for now, you get a lot for what you are paying for...I am sure we all feel the same way you do about DeniaL's mail service. I for one have not had any big fuss about it, especially as I don't use OWA.
Let me reiterate that DeniaL is doing a super job and well, updates like these are definitely unexpected, given the fact that he is not taking care of it full time.
And to padawan, you certainly cannot expect services like you've experienced with various mail providers that charge you a bomb / put ads into your mails / limits your usage with various hindrance. I am sure you don't mean it in a rude way but IMHO, words could have been phrased better to avoid the wrath of many appreciative members like Austin and myself. If you require better system support, I humbly suggest (more expensive) alternatives which will definitely cost more than what you donated.
It is not your place to advise nor is it the place to demand, suggest you may.
When I work 10 hours days and come home to these issues, I don't like **** not working just as much as anyone else. It took about 20 minutes to fix once I realized what caused the problem.