[Q] Can't connect R800i to computer, hard reset, use home button.
I've recently received a used Xperia PLAY from a friend and it appears he might have tampered with it or it might just be general wear and tear but there are a few things wrong with it I believe are all software based. I can't exactly send this into Sony because of course, it's second hand.
I want to do a factory reset on the phone because the home button won't work anywhere except to turn the screen on and I just want to start over with the phone instead of dealing with all of the settings my friend had previously fiddled with. Except when I try to do a factory reset through setting>privacy>factory data reset, it asks me for a pin that apparently my friend had never added. I've tried the obvious 0000, 1234, 9999 etc. and it just won't work. So after trying this I've decided to do a hard reset, except guess what, it simply doesn't work. I've tried holding down the back and search button and then pressing the on button and continue to hold the other two buttons but it doesn't take me to any menu of any sorts to do a hard reset. I'm yet to find any other method to do a hard reset, are there any other methods?
When I connect it into the computer both my computer and the PC Companion Tool recognize that it's there whether I have my phone on MTP or MSC however it refuses to do anything but charge on the phone. A small notification at the top is supposed to appear and you're supposed to drag down the top and click on it, right? Yeah, that doesn't show at all. It's as if it's just charging at the wall or something.
Although the phone works and functions alright without the use of the home button, I don't exactly want to just give up because I really want to do a factory reset.
Any help would be much appreciated, thanks!