SGS3 problem with losing all sounds

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Hello,

I bought recently the new SGS3 and after a week or two of using I noticed the phone loses all the sounds despite all of them are turned on and not being on minimum. After a while the sounds get back and everything works fine. At first I thought it might be from the settings because I set up silent mode for all notifications and I thought it may turn all the sounds off, despite it normally shouldn't. After playing for a while with the phone I realized the issue appears randomly without any reasons while I was playing game or simply navigating through the phone. If anyone had experienced the same issue or have an idea what could be the problem (software, hardware, settings, OS, etc) or how it can be solved, please respond. Any answer is appreciated as the problem is quite annoying as I'm missing calls because of it.


Thank you.

Phone details:
Samsung Galaxy S III
Android version - 4.0.4
Baseband version - I9300BOLF1
Kernel version - 3.0.15-782020
Build number - IMM76D.I9300XXBLFB

P.S. Restart of the phone doesn't help as I already tried it. The issues is related to all the sounds not to the vibration, the last works fine.

Backup data and factory reset.


Sent from my GT-I9300 using xda premium

Originally Posted by JJEgan

Backup data and factory reset.


Sent from my GT-I9300 using xda premium

Thank you for your advise JJEgan, unfortunately it didn't help neither. Yesterday I did the factory reset and left it as it is, didn't restore any of my previous settings or apps, didn't install anything additional, just wanted to see if the problem will appear again, and unfortunately it did.
Anything else I can try or I should take it to a service?

Thank you

I have the same problem with notification sounds. The problem appears when i turn off notifications on apk like im+ or Yahoo messenger. Is there any other solution rather than factory rest?

Sent from my GT-I9300

Originally Posted by mausxda

I have the same problem with notification sounds. The problem appears when i turn off notifications on apk like im+ or Yahoo messenger. Is there any other solution rather than factory rest?

Sent from my GT-I9300

maybe there is some loose..should send back to samsung

It happened to last night. I restored the phone using CWM and now is back to normal.