Do I have a hardware problem?

lmacmil · Jun 19, 2014

My Nook HD was running 10.1.3 stable just fine until a week ago when it started freezing and rebooting. (Coincidentally or not, the problem started after it spent several hours in a very hot car in 100+ outside temps). I restored the stock ROM and then did a clean install of 10.2.1 stable. It very quickly started doing the same thing. Based on the suggestion of someone who had a similar problem, I just installed the M6 snapshot and within 10 minutes I got my first freeze/reboot. I did forget to do the factory reset/wipe data step on this last install but I have removed all the apps that were installed in the month or so prior to the start of the freeze/reboot issue. I suppose I can do a clean install but given the same problem with 3 different CM versions, I find it hard to believe it's a software issue.

Is the Nook HD one of the devices affected by the EMMC bug? Is it possible to run any of the stable CM versions off the SD card? Any other suggestions?

leapinlar · Jun 19, 2014

I still think it is one of your apps that Google automatically updates. It is not necessarily one you installed recently, just one that updated recently. Try installing a CM with a clean install and do not flash gapps. Try running that for a while. If it still acts up without gapps and it downloading apps, it is a hardware issue.

And there are SD installs by bokbokan for the HD that seems stable, but are not labeled as such.

And I have not heard of an HD with the emmc chip bug.

Sent from my BN NookHD+ using XDA Premium HD app

lmacmil · Jun 19, 2014

leapinlar said:
I still think it is one of your apps that Google automatically updates. It is not necessarily one you installed recently, just one that updated recently. Try installing a CM with a clean install and do not flash gapps. Try running that for a while.

And there are SD installs by bokbokan for the HD that seems stable, but are not labeled as such.

And I have not heard of an HD with the emmc chip bug.

I'll try that. I've got nothing to lose at this point!

But suppose that fixes the issue, how do I identify which Google app was the culprit? Can I install them one at a time from the Play Store or do I have to flash the gapps package and then I'm back where I started? Other than Gmail, I could probably live without any of the others.

leapinlar · Jun 19, 2014

lmacmil said:
I'll try that. I've got nothing to lose at this point!

But suppose that fixes the issue, how do I identify which Google app was the culprit? Can I install them one at a time from the Play Store or do I have to flash the gapps package and then I'm back where I started? Other than Gmail, I could probably live without any of the others.

When you set up gapps tell it not to automatically keep your apps up to date. It is one of the check boxes on the set up screen. Then install the third party apps one at a time (starting with Gmail) and see what happens. And I did not say it was a Google app causing the issue, just some third party app that Play Store automatically installs because you told it to. Play Store is part of gapps so if you do not install gapps, Play Store cannot install anything since it is not there.

Sent from my BN NookHD+ using XDA Premium HD app

lmacmil · Jun 19, 2014

leapinlar said:
When you set up gapps tell it not to automatically keep your apps up to date. It is one of the check boxes on the set up screen. Then install the third party apps one at a time (starting with Gmail) and see what happens. And I did not say it was a Google app causing the issue, just some third party app that Play Store automatically installs because you told it to. Play Store is part of gapps so if you do not install gapps, Play Store cannot install anything since it is not there.

Ok, I did a factory reset and installed CWM and the M6 Snapshot. I did not flash gapps but I see Gmail, Google, Google Settings, Play Store and Hangouts. Where did those come from? I have not set up my Google account. It will not recognize my SD card and when I go to settings and select "mount SD card" it freezes for a minute or two. I've tried this 3 times and twice it came back and said "settings has stopped". Maybe this is a CM11 bug.

So now what? Install apps one at a time (after I setup my Google account) and see what happens? I can't really do much without apps. At the very least, I need the Kindle app and Overdrive (which lets me download books from my library.) I also use the XDA app a lot.

leapinlar · Jun 19, 2014

lmacmil said:
Ok, I did a factory reset and installed CWM and the M6 Snapshot. I did not flash gapps but I see Gmail, Google, Google Settings, Play Store and Hangouts. Where did those come from? I have not set up my Google account. It will not recognize my SD card and when I go to settings and select "mount SD card" it freezes for a minute or two. I've tried this 3 times and twice it came back and said "settings has stopped". Maybe this is a CM11 bug.

So now what? Install apps one at a time (after I setup my Google account) and see what happens? I can't really do much without apps. At the very least, I need the Kindle app and Overdrive (which lets me download books from my library.) I also use the XDA app a lot.

go back to CM10.1.3. It is a known quantity. There will be no gapps there. You just want to prove you don't have a hardware problem. Once that is proved, try to isolate the app issue.

Sent from my BN NookHD+ using XDA Premium HD app

lmacmil · Jun 19, 2014

leapinlar said:
go back to CM10.1.3. It is a known quantity. There will be no gapps there. You just want to prove you don't have a hardware problem. Once that is proved, try to isolate the app issue.

OK, I'm back to 10.1.3 with no gapps. Not much I can do except browse the web. I might have found something. As soon as I inserted my SD card that has photos on it, it started acting funny. It was sluggish and the screen was slow to rotate (it actually rotated about 45 deg and hung there for several seconds.) It did not automatically mount the SD card and when I selected "Mount SD card" after a few seconds it came back and said "Setting has stopped. Do you want to close it?" I removed the SD card and it seems OK again. I put the SD card in my card reader and it has apparently become corrupted. I inserted a new SD card with just a few pictures on it and it mounts itself and everything seems fine.

It appears that a bad SD card was causing my problems. Does that seem plausible? Should I flash the gapps or can I setup my Google account and download them from the Play Store?

leapinlar · Jun 19, 2014

lmacmil said:
OK, I'm back to 10.1.3 with no gapps. Not much I can do except browse the web. I might have found something. As soon as I inserted my SD card that has photos on it, it started acting funny. It was sluggish and the screen was slow to rotate (it actually rotated about 45 deg and hung there for several seconds.) It did not automatically mount the SD card and when I selected "Mount SD card" after a few seconds it came back and said "Setting has stopped. Do you want to close it?" I removed the SD card and it seems OK again. I put the SD card in my card reader and it has apparently become corrupted. I inserted a new SD card with just a few pictures on it and it mounts itself and everything seems fine.

It appears that a bad SD card was causing my problems. Does that seem plausible? Should I flash the gapps or can I setup my Google account and download them from the Play Store?

Yes that could be your problem.

If you want gapps you must flash the correct zip. There is no other way to get them. And be sure when setting up to uncheck having Google keep you up to date. That way you can reinstall your apps one at a time.

Sent from my BN NookHD+ using XDA Premium HD app

lmacmil · Jun 21, 2014

leapinlar said:
Yes that could be your problem.

If you want gapps you must flash the correct zip. There is no other way to get them. And be sure when setting up to uncheck having Google keep you up to date. That way you can reinstall your apps one at a time.

It's been 2 days since I reflashed 10.2.1 stable and everything is working fine. So I guess I did have a hardware problem (bad SD card), just not the hardware I thought it was.

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Do I have a hardware problem?

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