OMG! Can't enter numbers during a call

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As you can see from the thread title...frustration is setting in. I can't enter numbers using the keypad during a phone call. Example:
I call insurance company
Company asks me for my number
I input the number using the onscreen keypad but there is no "tone" sent.

Is there a setting somewhere? I'm freaking out!!!
 

JimSmith94

Senior Member
Jul 21, 2007
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Midlothian, TX
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Android Wear
As you can see from the thread title...frustration is setting in. I can't enter numbers using the keypad during a phone call. Example:
I call insurance company
Company asks me for my number
I input the number using the onscreen keypad but there is no "tone" sent.

Is there a setting somewhere? I'm freaking out!!!

One of my major gripes with this phone is that it doesn't play the DTMF tones when I dial. I hate that gurgling noise it makes. I haven't had any trouble entering conference codes or other numbers once connected though. Are you saying you don't hear the tones or they aren't recognized on the other end? A lot of times you have to enter a '#' at the end of your numbers, are you doing that?
 
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    As you can see from the thread title...frustration is setting in. I can't enter numbers using the keypad during a phone call. Example:
    I call insurance company
    Company asks me for my number
    I input the number using the onscreen keypad but there is no "tone" sent.

    Is there a setting somewhere? I'm freaking out!!!

    One of my major gripes with this phone is that it doesn't play the DTMF tones when I dial. I hate that gurgling noise it makes. I haven't had any trouble entering conference codes or other numbers once connected though. Are you saying you don't hear the tones or they aren't recognized on the other end? A lot of times you have to enter a '#' at the end of your numbers, are you doing that?