[Q] A Simcard Slot Problem?????
Sorry for my poor English first.
I am currently in New Zealand. I bought a Galaxy S4 from an online retailer two weeks ago. The phone was actually shipped from a provider in Hong Kong.
The first thing I did after I received the phone was checking the IMEI number. The IMEI number on the case was consistent with that on white label in battery cell. However, when I tapped *#06# it showed a strange IMEI which was 004999010640000. The phone kept showing "NOT REGISTERED ON NETWORK“ though it could find the network.
I've tried simcard of different companies.
I've tried to select network manually in both wcdma and gsm network.
NONE of these works.
To me it seems like a bug caused by damaged EFS file, but I DIDN'T FALSH ANY ROM OR FIRMWARE ON THIS NEW PHONE.
Then I returned my phone to the retailer. At first, they admitted their fault and promised to have me a brand new replacement. Then, they started to question me about if I had break the interior needle of SIM card slot which I had no idea what that was. The explanation they gave, which sounds none-sense to me, was because SIMCARD in AUS/NZ is thicker, that interior needle of SIM card slot was damage somehow by improper operation. In another words, I have to pay to fix this brand new phone.
My question is, how would such a simcard slot problem, if there is one, change the IMEI showing on my phone?