[Q] Lost my latest software version, how to get it back
Hi, I've been trying to sort this out for the last 24 hours with no luck and need it fixed quite urgently
I have a Sony Ericsson Play, android version 2.3.4.
The microphone on my phone is rather strange, I can call people no problem, they hear me no problem but if i try and record my voice with a voice recorder there's absolute silence. This led me to backing up all my data and restoring my phone to factory settings hoping it was a glitch that would go away - it didn't.
So i reset my phone and it seems like it has been reset to a previous update to what I had before. I'm unsure of what update I had previously but one thing that has changed is that I no longer have the Google Play store but have the rubbish old market with hardly anything on it. Also my phone doesn't detect any of the apps that are stored on my SD (they're still there the space is taken). This is rather frustrating as I use apps such as Whatsapp a lot and I'm unable to use it.
Another major factor in my issue is that I bought my phone in the UK, had the updates done there and I am now in China. I plugged in my phone and tried updating it using the Sony Companion software but it tells me this is the most recent update (which it isn't). Same thing on the phone when I try and update it in the settings. I tried using a VPN on both my phone and laptop and 'locating myself' in the UK but it still says this is the latest update.
Can anyone offer any solution or advice that could help me regain what I had before. I've been searching all over the internet trying to find a solution with no luck.
Thanks for any help anyone can offer I really appreciate. Any questions just ask. Step by step solution would be excellent