DNA now won't connect to PC

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Bartikus

Member
Aug 8, 2012
35
2
So I was just going to change ROMs, and I realized that my DNA won't connect to a PC over USB anymore. I always plug it in at work via USB to a laptop to charge, and it would normally open the autostart/autorun window, which I would always notice because I'll switch computers often. Last week the autostart dialog stopped opening, but I was distracted with work being busy and it just went to the back of my mind.

Until now.

I've checked all the normal trivial stuff... trying different cables, using different USB ports, and obviously different PCs. It also won't be detected by ADB. Yes, developer options are enabled, yes USB debugging is enabled. It sounds to me like its the port on the phone, so then I'm screwed, but I was just wondering if anyone knows any tricks I can try.
 

atcjeff

Senior Member
Mar 26, 2009
75
10
Cleveland, OH
Are you running a custom rom? Go to settings>storage>storage settings>USB computer connection and make sure the connect as Media device (MTP) is checked. Same thing happened to me and some how this setting was unchecked

Sent from my Nexus 7 using Tapatalk
 

thayl0

Senior Member
May 26, 2013
990
151
You going to laugh at me but download PDAnet and it will redownload the correct drivers.
 

ASAPscotty

New member
Feb 22, 2013
3
0
So I was just going to change ROMs, and I realized that my DNA won't connect to a PC over USB anymore. I always plug it in at work via USB to a laptop to charge, and it would normally open the autostart/autorun window, which I would always notice because I'll switch computers often. Last week the autostart dialog stopped opening, but I was distracted with work being busy and it just went to the back of my mind.

Until now.

I've checked all the normal trivial stuff... trying different cables, using different USB ports, and obviously different PCs. It also won't be detected by ADB. Yes, developer options are enabled, yes USB debugging is enabled. It sounds to me like its the port on the phone, so then I'm screwed, but I was just wondering if anyone knows any tricks I can try.
Have you found a solution for this? I am in the exact same situation with no solutions working for me. I tried PDAnet and many other things. The device is unrecognized by my computer completely not even showing up in the device manager. This likely is a hardware issue, but I'm rooted with no way to return to stock because I can't connect to my computer which makes me unable to use my warranty for repair. This is a really unfortunate pickle as I'm not sure if I can even do anything at this point. I have found online that people with a hardware issue with connecting to their computers also had the slow charge notification when charging either through the computer or the power adapter. Mine does not display slow charge which gives me some hope that it is somehow a driver issue. Do you get the slow charge notification at all?


EDIT: It's a hardware issue for me. Noticed my charger is sticking slightly more out than usual, and it just can't get the right connection
 
Last edited:

thayl0

Senior Member
May 26, 2013
990
151
Have you found a solution for this? I am in the exact same situation with no solutions working for me. I tried PDAnet and many other things. The device is unrecognized by my computer completely not even showing up in the device manager. This likely is a hardware issue, but I'm rooted with no way to return to stock because I can't connect to my computer which makes me unable to use my warranty for repair. This is a really unfortunate pickle as I'm not sure if I can even do anything at this point. I have found online that people with a hardware issue with connecting to their computers also had the slow charge notification when charging either through the computer or the power adapter. Mine does not display slow charge which gives me some hope that it is somehow a driver issue. Do you get the slow charge notification at all?


EDIT: It's a hardware issue for me. Noticed my charger is sticking slightly more out than usual, and it just can't get the right connection

Do what i said
 

demon28

Senior Member
Jan 16, 2011
436
70
brooklyn NY
Question after download PDA net is that via desktop or phone cause I'm in the same situation it won't pop up on my comp and I can't adb or fastboot into the device I'm stuck in recovery with a wiped system

Sent from my SCH-I545 using Tapatalk
 

Bartikus

Member
Aug 8, 2012
35
2
Hey guys, just figured I'd follow up. Sorry for the delay, XDA email notifications somehow ended up in my spam folder.

Anyway, for me it just turned out to be that all the cables I tried were bad. Pretty low odds, I'm actually surprised both my cable at home and the one at work were all bad. Sure enough I tried it with a coworker's cable and it worked fine.
 
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onkar0027

Member
Dec 27, 2012
23
3
Question after download PDA net is that via desktop or phone cause I'm in the same situation it won't pop up on my comp and I can't adb or fastboot into the device I'm stuck in recovery with a wiped system

Sent from my SCH-I545 using Tapatalk

hey I am in same situation cand do anything did you find the solution plzz help me
 

thayl0

Senior Member
May 26, 2013
990
151
Hey guys, just figured I'd follow up. Sorry for the delay, XDA email notifications somehow ended up in my spam folder.

Anyway, for me it just turned out to be that all the cables I tried were bad. Pretty low odds, I'm actually surprised both my cable at home and the one at work were all bad. Sure enough I tried it with a coworker's cable and it worked fine.

If they charge your phone there not bad. Just an FYI
 

TEOKARAFOU

Senior Member
May 10, 2011
678
204
Thessaloniki
the same problem

hello i had the same problem,its the usb port part on the phone.this is what i mean
so you can replace it!!! with 20 euros :D
or 15 euros from china :D
 

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    Hey guys, just figured I'd follow up. Sorry for the delay, XDA email notifications somehow ended up in my spam folder.

    Anyway, for me it just turned out to be that all the cables I tried were bad. Pretty low odds, I'm actually surprised both my cable at home and the one at work were all bad. Sure enough I tried it with a coworker's cable and it worked fine.