Originally Posted by meir87
I have a droid 4 that started booting to a black screen. I tried running option 2 and then option 1 in the droid 4 utility and the script completes correctly. After the modem finishes installing it reboots again and either gets stuck on a black screen or gets stuck on the Android is upgrading... Starting apps screen.
Any suggestions would be greatly appreciated.
Thanks in advance!
It sounds like a possible hardware issue. After the process completes try to boot into recovery and do factory reset. If problem persists try to download utility again and run it. It may have gotten corrupted. If problem still persists I would suspect either emmc memory issues or internal storage damage
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